Recent Posts

Water Damage In Commercial Buildings

12/30/2021 (Permalink)

water in hallway of commercial building Our certified technicians are on call 24/7 to quickly get your building cleaned up and minimize any potential downtime for your business.

Due to the wide variety of issues that can stem from water damage, it is one of the most difficult challenges a property owner can face. Depending on the severity, water damage can compromise structural integrity and damage belongings. When left unresolved or if not taken care of properly, water can result in the growth of mold. 

What is water damage?

Water damage is the type of damage that occurs on a structure and to personal property due to excessive moisture and collected water. Most often water damage will occur where water can collect without notice. For example, they will occur in the lowest depths of one's property such as crawl spaces and the basement.

Here are some examples of the equipment used for water damage repair services:

  • Air Movers - help dry water-damaged flooring and surfaces by forcing moisture to evaporate more quickly
  • Dehumidifiers - by maintaining the humidity of the room, a dehumidifier is a catalyst for drying an area that has excessive moisture
  • Air Scrubbers - filter out any particles in your indoor air which may include airborne contaminants including the smell of musk and smoke
  • Moisture Meters - gauges the severity of water damage on a surface or an area by assessing the moisture preset

At SERVPRO of The North Coast, we have state of the art equipment to ensure that your property is taken care of properly. By reducing the time it takes to dry your property, you'll be saving time and money. Call our SERVPRO Team today at (216) 221-3333.

SERVPRO Is Your One Stop Shop!

12/29/2021 (Permalink)

flooring and drywall removed after loss SERVPRO of The North Coast offers a full line of reconstruction services!

SERVPRO is known as a leader in the Cleanup & Restoration industry, but did you know that SERVPRO of The North Coast also offers a full line of reconstruction options?  As a licensed general contractor, our team can provide a wide array of building services, both commercial and residential, to help restore your property to its preloss condition.  Some of these services include:

  • Electrical and Portable Power Needs
  • Roof Tarping and Repair
  • Tile, Hardwood, and Linoleum Flooring Repair
  • Plumbing
  • Drywall Removal or Installation
  • Painting

By utilizing one company for both your damage mitigation and building reconstruction needs, you can save both time and money for your repairs.  Serving central Cleveland and the surrounding areas, SERVPRO of The North Coast is Here to Help. For more information about our Reconstruction Division, give us a call at 216-221-3333.

To File A Claim Or Not To File A Claim

12/29/2021 (Permalink)

flooded sump pump SERVPRO of The North Coast works with your insurance company!

As a homeowner, renter or business owner it is important to fully understand your insurance policy. Every policy is different, with exclusions and named perils. Being knowledgeable about your insurance as much as possible will help you in deciding if it is necessary for you to file a claim in the event your home or place of business suffers water damage. Here are some things to consider before filing an insurance claim:

If the total amount of repairs is less than your deductible, avoid filing, especially if other claims have been filled in the last ten years.

If it is an uncovered loss, you are responsible for the mitigation and repairs, be aware of what is covered under your insurance.

Claim frequency could affect you in the form of non-renewal for being a high-risk.

If damage occurs due to lack of maintenance that is your own responsibility, do not submit a claim. But remember, continuously maintaining your home or business can get you better premiums in the future.

Ultimately, being aware of all exclusions and coverage limits is important by knowing your options in which direction you need to go to mitigate and repair damage that occurs on your home or business.

Levels of Damage In Your Commercial Building

12/29/2021 (Permalink)

flooded room in commercial building SERVPRO of The North Coast came to the rescue after water damage affected this local office building.

SERVPRO of The North Coast not only handles residential damage and restoration, but commercial damage as well.

When handling a commercial loss, three levels of damage are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Specialized Fire Damage Services

12/28/2021 (Permalink)

boarded up window after a fire SERVPRO of The North Coast boarded this home after a fire.

Along with providing structural cleaning, contents cleaning, and deodorization in the Northern Ohio area after a residential or commercial fire, SERVPRO of The North Coast also offers additional specialized services to our customers:

Board-Up

One of the top priorities after a fire loss is to secure your property and belongings until work can begin. SERVPRO of The North Coast offers board-up services for windows, doors, and other exposed structural areas to prevent intrusion by both water and unauthorized persons.

Inventory, Pack-Out and Storage

As the clean up and restoration process begins, our SERVPRO of The North Coast technicians take inventory of the contents in your home or business. As the contents are sorted, they will be categorized as salvageable, and processed to be cleaned, or unsalvageable, and documented as such for insurance purposes. Our professional SERVPRO Team can pack-out and store any unaffected materials as needed as well. Our SERVPRO Professionals are trained to properly inventory, move out and control the contents from the structure during the cleaning, restoration, and deodorization process.

Document Drying and Restoration

The SERVPRO Document Restoration Team offers a range of services to restore your damaged documents, including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization.  Depending on your specific needs, and utilizing industry leading techniques and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover paper goods, no matter the size of the loss.

Serving Cleveland and surrounding areas, SERVPRO of The North Coast is Here to Help with all your fire damage needs. Our professional team will help make it “Like it never even happened.”

Preventing Grease Fires In Your Kitchen

12/28/2021 (Permalink)

pan on fire Call our SERVPRO Team for your fire restoration needs!

Whether you are cooking in a restaurant or in your own home, a grease fire can quickly become a big disaster. Grease fires can present themselves as a difficult issue since they are notorious for being difficult to put out.

The first reaction to a fire is to pour water on it, which for grease fires, can actually spread the fire and make it worse!! Follow the correct steps below on putting out a grease fire.

How do I put out a Grease Fire?

  1. Turn off the heat. Make sure to not pick up the pan. Picking up the pan can cause the fire to quickly spread to you or spill onto other surfaces in the kitchen.
  2. Put a lid on the pan to cut off oxygen to the fire. Once it has sufficiently cooled down, you will be to move and clean it.
  3. If the fire gets out of hand, make sure to call 911 to get assistance right away from the Cleveland Fire Department.
  4. NEVER pour water on an active grease fire or fan the fire. Both of these actions will only spread the fire.
  5. Do NOT fan the fire with a dry or wet cloth, it can make it worse and spread the fire.
  6. If all else fails, use a fire extinguisher to put out the flame.

How to Prevent A Grease Fire

  1. Never leave your cooking unattended, always keep an eye on any pots or pans.
  2. Make sure that you have a sufficiently sized lid for all of your cooking ware.
  3. Heat the oils in your pans slowly, don't put your stove on the highest setting right off the bat.
  4. Turn the heat off if you think your pans are getting too hot.

Due to the nature of a grease fire, it is highly recommended that you seek out the help of a professional like SERVPRO of The North Coast for fire restoration help. In addition to cleaning up any damage such as burned materials, soot, or grease, a professional can help your kitchen rid itself of the smoke scent.

Our SERVPRO of The North Coast Team has the knowledge and decades of experience to help you quickly and effectively repair damage from a grease fire.

Soot Webs Not Spider Webs

12/28/2021 (Permalink)

soot tags after a fire Here is an example of soot tags. You can see how closely they resemble spider webs.

As fire damage specialists, we see a lot of fire damaged residential homes and commercial properties. The damage can either be extensive or very minimal. One of the most common visible instances of fire damage are soot webs, the technical term for them are "Soot Tags". They look exactly like spider webs. Rest assured, you did not have magical "fire spiders" that created these cobwebs in your home.

Soot Tags form in areas of low circulation when petroleum/synthetic based sources burn. During a fire the heat of the fire moves into colder areas since the air seeks to create equilibrium. The soot then rides in the air with the heat particles that follow the air into those colder areas with low circulation and are able to concentrate. Since that soot is a product of combustion the particles themselves are charged which makes it quite easy for them to create long chains of soot or soot tags. So while it looks like a lot of soot got stuck on pre-existing spider webs it is actually a whole new structure. 

If you notice that you have soot tags in your home or business after a recent fire, do not try to clean it up yourself. Any time you try to clean soot without the proper chemicals, tools and experience, you’ll likely cause further damage in your home. That's why our SERVPRO of The North Coast Team is here to help, we are the fire damage restoration specialists at your service 24-7!

Avoid These Dangers During a Flood

12/16/2021 (Permalink)

flooded residential basement Don't wait to call our SERVPRO Team after a flood!

SERVPRO Extracts Flood Waters to Mitigate Damage

Flood damage is exceedingly dangerous, for both homes and lives. Floods have the power to swamp and drown residents, as well as cause them serious injury or infection. To homes, they can seep and flow into not only furniture but also the structure itself, causing immense water damage. Furthermore, floodwaters are usually unsanitary and can cause dangerous airborne and water carried illnesses and mold, which may cause health effects. Avoidance is the best way to skirt issues and hazards caused by flooding. So watch out for heavy rains or floodwaters in the street, and keep upstairs if possible.
 
Infection and Illness
One of the most common injuries sustained after flood damage in Elyria is an infection. Floodwaters breed and transport dangerous microbes, and because they often mix with sewage and overflow materials, diseases such as cholera, typhoid, and others can occur. Any water ingested or entering wounds has serious potential to lead to illness or infection, hence why you should exercise extreme caution and avoid entering floodwaters when possible. Also, some microbes, pathogens, and viruses may spread through the air or emit toxic gasses, and so the air surrounding flooded areas may also be hazardous to breathe.
 
Cuts and Wounds
Floodwaters often carry shards of wood, glass, and ceramic that may cut or stab into exposed flesh. These can cause blood loss and pain, in addition to opening up a wound for infection. Should you be cut anywhere in a flood-soaked area, immediately seek to disinfect and bandage the wound to prevent acute infection.
 
Further Damage to the Home
SERVPRO lists on our website some ways that you can help clean up before our technicians arrive following a flood. Be careful to stick to these recommendations and avoid danger, as there is a chance that you may cause further damage to your home. Allow our trained IICRC technicians in water restoration to be the first to begin serious work, for the sake of both you and your insurance.
 
SERVPRO of The North Coast is a locally owned and operated company with trained technicians and high-quality equipment prepared to deal with any flooding disaster, large or small. Call us today at (216) 221-3333 for our help or services.

Classes of Damage

12/16/2021 (Permalink)

flooded basement Our SERVPRO technicians are trained handle any size and any class disaster!

If you have ever endured storm damage to your Cleveland home, SERVPRO is here to help.  Our employees are trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) to ensure that the technicians have the expertise in restoring your home. 

In cases where there is flood damage to your home, the IICRC categorizes four different classes of destruction as follows:

  • Class 1:  The lowest and easiest to deal with, this has a slow evaporation rate. Only part of a room or area was affected, there is little or no wet carpet, and the moisture has only affected materials with a low permeance rate, such as plywood or concrete.
  • Class 2:  With a fast evaporation rate, this level affects an entire room, carpeting, or cushioning, the wetness has wicked up the walls at least 12”, and there is moisture remaining in structural materials.
  • Class 3:  This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet and sub-floors are all saturated. The liquid may have come from overhead. 
  • Class 4:  This class is labeled as specialty drying situations, which means there has been enough liquid and time to saturate materials with very low permeance, such as hardwood, brick, or stone.

If your home is ever in need of restoration services from flood damage, call SERVPRO of The North Coast at 216-221-3333

Why Are Dehumidifiers Important?

12/16/2021 (Permalink)

equipment set in kitchen Drying out flood damaged homes takes more than just clever tools and equipment.

Drying out flood damaged homes takes more than just clever tools and equipment. You need an expert restoration team, with high-level skills and knowledge of the most efficient techniques. This is what SERVPRO of The North Coast can offer you if flooding has recently hit your property. We have access to state of the art drying machines, but we also know how to maximize their power.

Dehumidifiers are one of the most important drying tools when it comes to repairing flood damage in Cleveland. It extracts the moisture from of the air and returns it to dry air. This is an essential part of the restoration process because flooding does not just leave its mark in standing water. For successful repairs, all moisture has to be eliminated, whether it is in the air, on the ground, or caught in soft furnishings.

Keep reading to learn more about how SERVPRO sets up dehumidifiers and gets the drying process started quickly.

Type Of Materials
The first thing that our SERVPRO technicians do is carry out an inspection. They enter the flood-damaged area and determine the extent of the damage. Before dehumidifiers can be set up, they first need to know what kind of materials need drying. Porous items (curtains, sofas, carpets, wood, etc.) are the hardest to restore. If a lot of porous items are wet, a longer drying period is required.

On the other hand, if wet materials are non-porous (metal, plastic), the drying period will be quicker and fewer dehumidifiers may be used. Most homes contain a mixture of the two, which means that technicians have to find a careful balance. Too many dehumidifiers can cause the air to become overly dry. This may damage softer materials like wood. Often, air movers are combined with dehumidifiers to prevent this from happening.

Putting Together A Plan
For all of these reasons, it is necessary for flood repair teams to think very carefully about how they set up drying equipment. To homeowners, it may appear arbitrary, but many precise calculations are involved. For instance, to determine how many dehumidifiers are needed and of what size, the following information must be gathered:
- Size of the flooded area (in feet)
- Type of flood damage (based on porosity)
- Type of dehumidifying technology available
- Average amount of water to be removed per day (in pints)

Choosing The Right Experts For The Job
So, you can start to see why flood damage restoration is such a complex task, even if the damage is modest. You should seek the help of a professional company like SERVPRO of The North Coast. We are a locally based service, so our technicians are perfectly placed to respond to emergencies. Call us 24/7 at (216) 221-3333.