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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Christmas Tree Fire Safety

12/4/2019 (Permalink)

christmas tree with lights on it Call SERVPRO of North Coast if you experience a fire during this holiday season.

This is the time of the year that people wait all year for. The time of the year where they can finally start decorating for the Christmas holiday. A live Christmas tree is a common choice for most homeowners. But did you know that Christmas trees alone result in 13 million dollars, annually, in property damage? When putting up a live tree in your home, the combination of the tree's dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination. Follow these tips below to prevent a potential fire this holiday season.

  • When shopping for a tree, look for a fresh tree with vibrant green needles that are hard to pluck off and don't break off easily from its branches. Fresh trees are less likely to catch fire. 
  • Always place your tree away from any heating sources like fireplaces, candles, radiators, heat vents or lights.
  • Keep the base of the tree filled with water to avoid it drying out.
  • Make sure your indoor and outdoor lights have been tested by the UL or ETL/ITSNA for safety. Throw away any damaged lights you may uncover.
  • Make sure the lights your are using on the exterior of your house are labeled suitable for exterior placement. Plug exterior lighting into a ground-fault circuit interrupter protected receptacle.
  • Keep all of your candles away from the tree, furniture and decor.
  • Don't forget to turn all the lights off on the Christmas tree.

Causes And Signs Of Water Damage

12/4/2019 (Permalink)

brown spots on white ceiling These homeowners knew they had water damage from the brown water spots on their ceiling.

SERVPRO of North Coast knows that when you experience unexpected water damage it can be costly and set you back. It can occur at any time. Here are some examples of situations that can cause water damage in a home:

  • Problems with the HVAC system.
  • Cracks in the foundation or walls.
  • Severe storms, floods and other extreme weather.
  • Leaky or busted pipes.
  • Malfunctioning dishwashers or washing machines.
  • Roof damage, such as missing shingles or cracked flashing.
  • Leaks from toilets, sinks, and showers.
  • Drainage problems on your property.

Water damage is recognizable when it’s caused by a flood, but with other causes, it is sometimes hard to spot. If you are unsure of what to look for, it can be easy to miss until it becomes a major problem. Here are the usual signs of water damage in a home:

  • Paint peeling from your walls
  • Mold growth (which can look like dark discoloration) on any surface
  • Warping of your floors.
  • A strong musty smell.
  • Sagging in parts of your walls or ceiling.
  • Stains or discolored patches on walls or ceilings.
  • Water pooling in your yard after a storm.

Cleaning Soot In Your Home

12/4/2019 (Permalink)

soot on ceiling Call our SERVPRO of North Coast for your soot removal needs.

As the temperature continues to drop, we often looks for ways to keep warm inside our homes. Whether that be to light candles, have a fire in the fireplace, or use a space heater. Unfortunately these heath sources can cause a fire if not monitored correctly. A fire then produces soot, a black residue that is left behind when various materials are burnt such as plastics, synthetics, foam and wood. Soot can have damaging effects on your home. While it is advised to leave it to the professionals to clean up soot, you can make the cleanup process easier by following these safety guidelines.

  • During the first inspection of a soot damaged room, refrain from touching anything. This prevents soot to from getting in areas that were unaffected.
  • The best method for soot cleanup is by using dry-cleaning sponge or chemical dry sponge. If you attempt a wet method, the soot will smear, leaving behind a hideous stain.
  • Always wear protective gear, such as masks, gloves, and long clothing that covers the skin.
  • To minimize the inhalation of soot particles, keep the room properly ventilated.
  • For easier cleanup, clear the room of unnecessary debris.
  • Use proper cleaning methods when removing soot from the walls. Most homeowners think soap and water will do the trick but improper cleaning can cause the damage to spread or get worse.

Leave it to the professionals. Call our SERVPRO of North Coast team for fire damage cleaning and restoration.

Preparing Your Commercial Property For Winter

12/4/2019 (Permalink)

water on floor This flooded room was caused by a leak in the roof.

As winter approaches, it is smart to start thinking about how to prepare your property for winter to minimize the potential for damage. Follow these tips below:

Building's Exterior

  • Inspect and repair the roof. To prevent roof leaks, seal around vents and other protrusions.
  • Remove all obstructions from gutters and downspouts, make sure they are properly secured.
  • Drain and winterize exterior water lines to prevent pipes from freezing.
  • Clear debris from drains and ensure that water is draining away from your property.
  • Inspect trees and remove unsafe branches near the building and walkway.

Building's Interior

  • Inspect furnaces and check the filter.
  • Prohibit or minimize the use of space heaters. Assure a safe location when operating.
  • Inspect wood burning stoves and chimneys for safety use.
  • Protect interior pipes from freezing.
  • Leave faucets dripping during intense cold.
  • Test all smoke, fire and carbon monoxide detectors.

Fire Protection Systems

  • Protect all sprinkler pipes from freezing if they are exposed to temperatures below 40 degrees.
  • Have antifreeze systems tested annually for adequate concentration.
  • Ensure that the heat in the rise room is kept at least 40 degrees minimum.
  • Ensure that the sprinkler system is routinely serviced and operational.
  • Fire pump rooms must be kept at 40 degrees minimum.
  • Have your generator ready for use.

If you experience an unexpected disaster in your commercial building, call our team at SERVPRO of North Coast.

Maintaining Your Fire Sprinkler System

12/4/2019 (Permalink)

sprinkler head on ceiling If you experience damage due to a malfunctioning sprinkler head, call SERVPRO of North Coast.

Fires can happen without warning and can cause extensive damage to your commercial property. According to the National Fire Protection Association, property damage from fires totaled in about $12 million in 2012. Luckily we have fire sprinklers that are considered one of the most effective fire suppression systems available. When a building sprinkler system is activated by a fire, they are effective 96% of the time according to the NFPA. That's why it is very important for these systems to be in good condition and maintained regularly.

  • Be sure to inspect all control valves to ensure that they are open, accessible, properly locked, and free from any leaks. Examine water and air pressure gauges to make sure they are showing normal ranges in good condition.
  • Inspect the condition of sprinkler heads for paint, dust, or obstructions.
  • Make sure there is an adequate clearance of at least 18 inches from the height of storage to the sprinkler head. This prevents anything from accidentally knocking into it.
  • Have at least 6 spare heads that correspond to the type and temperature rate of the heads in use.
  • Inspect all fire department connections to verify caps are in place and that no damage is present.
  • Check low points on dry sprinkler systems to remove water to prevent freezing.
  • Maintain adequate heat within a dry sprinkler control valve room to prevent freezing.
  • Always report damage to any part of a sprinkler immediately.

Our Team Responds To Water Damage Day Or Night

11/27/2019 (Permalink)

vans outside of residential loss Our SERVPRO of North Coast team responding to a residential water loss.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Coast provides emergency cleaning and restoration services 24 hours a day, 7 days a week. Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. Our highly trained professionals arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious bio hazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio hazard contaminants pose serious risks to occupants.

If you need emergency services, please don't hesitate to call us at (216) 221-3333

Emergency Ready Profile

11/19/2019 (Permalink)

Emergency Ready Profile This is a free service offered by SERVPRO that provides you with all the information needed in an emergency that you can access directly from our app.

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can reduce the amount of damage a disaster can cause to your commercial building. SERVPRO is the leader in water and fire damage response and can help you quickly get your property back to preloss condition.

The SERVPRO Emergency READY Profile Advantages:

  • A no-cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It takes minimal time to complete and will not take you away from your other current projects. But it will save a lot of time if ever needed.  
  • A guide to help you get back into your building following an unexpected disaster. This helps minimize the amount of time your business is inactive by having an immediate plan of action.  
  • Establishes SERVPRO of North Coast as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and is close by to help you.
  • Identification of the line of command for authorizing work to begin. This saves time, so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW!

Did You Know?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Commercial Water Damage

11/19/2019 (Permalink)

equipment set at commercial loss The loss in this commercial building was caused by a toilet overflow.

Here are SERVPRO of North Coast, we understand that when a water emergency occurs in your commercial building it is important that the issues are mitigated quickly and efficiently. That's why our team is faster to any disaster. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your property to run smoothly.

SERVPRO of North Coast has the ability to save contents such as office furniture, desks, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it is important to keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

Our highly dedicated team works tirelessly to treat each of your items with special care to protect. Our crew members are trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of North Coast keeps in mind that time down for your business, is money lost. Our dedicated team will work around the clock to make sure your building looks “Like it never even happened.” and your property is back up and running.

Sump Pump Maintenance For Your Home

11/19/2019 (Permalink)

sump pump Sump pump failures can cause devastating water damage to your home.

A sump pump is one of the most important parts of basement plumbing equipment. It makes sure that any accumulated water in your home and around its foundation is promptly pumped out and away from your home to a storm sewer or containment pond, so it doesn't allow your basement to flood, damaging your possessions. At least, that's what it is supposed to do. If your sump pump is not regularly and properly tested, then you can't guarantee that it will come through when you need it most.

1. Inspect the pump and its outlet pipe

Start the inspection by listening. If there is excessive groundwater around the foundation, the pump should turn itself on, pumping out the water and turning itself off again. Next, remove the cover and look inside the sump pit. If the level of water is low, there is a high chance the pump is working properly. Examine the sump pump for any signs of external damage, as well as any obstructions or debris in the surrounding pit. You will also want to see if the outlet pipe that carries water from the pump to outside your home is free of any blockage. And the check valve is working properly.

2. Check the electrical components

Your sump pump should be plugged into a Ground Fault Circuit Interrupter, which protects it from a potential short while it is submerged. Consider getting yourself a battery-based backup pump for your sump pump that will kick on if your primary sump pump fails.

3. Test the sump pump

Test your sump pump by pouring in five gallons of water. The pump should then turn on once the water level reaches a predetermined level below the basement floor. If the pump doesn’t turn on, it could be either clogged or damaged, and you should call a licensed plumber for help.

4. Clean and maintain your sump pump

The typical lifespan of a sump pump is 10 years but if your sump pump is running often, you should consider replacing it every 5 to 7 years. Inspect and test your sump pump at least once a year. To be safe, check your sump pump before a big storm hits your area.

If you experience a loss due to your sump pump failing, don't hesitate to call the professionals at SERVPRO of North Coast

SERVPRO And Customer Service

11/19/2019 (Permalink)

water damage in church One of our Crew Chiefs documenting the recent water loss at this commercial building.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of North Coast we strive to make every job the quickest and best quality that it can be.  Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Being reliable to our customers is letting them know we are available 24/7 for an emergency loss to property.  Our customer is the most important part of our business.  They are the purpose of our work and they are doing us a favor by giving us the opportunity to service them. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.

Preparing Your Home For Winter

11/19/2019 (Permalink)

protecting your home from the winter Call SERVPRO of North Coast if you experience winter related damages in your home or business.

As winter starts to set in, it is important to take preventative measures to protect your home during the cold months. Winterizing your home can make a huge difference in how comfortable your home is and could also save you a chunk of money on energy bills. Follow these tips:

  • Clean your gutters and downspouts.
  • Replace the furnace filter.
  • Close any vents that may have been opened for the warm weather.
  • Disconnect all hoses from the outside faucets and shut off the water.
  • Keep extra water and canned food in storage for emergencies.
  • Test your heating system.
  • Check the attic, walls, and basement for sufficient insulation.
  • Feel around the electrical outlets and switch plates for cold air. Add insulation where it is necessary.
  • Check around doors and windows for gaps and potential areas where warm air can escape.
  • Apply weather-stripping or caulk around problem draft areas.
  • Have a professional roofing contractor inspect your roof for damages or loose gutters.
  • Have a professional inspect your furnace to make sure it is working properly.
  • Clean your chimney.
  • Test the flue of the fireplace for a tight seal when closed.

Who Would You Call?

11/19/2019 (Permalink)

equipment set after water damage Call SERVPRO of North Coast if you call experience water damage in your home.

Who Do You Call?

When a storm comes down quick and fast, it often finds its way into your home through the cracks in the roofs, or the storm floods a part of your home and remediation is often needed. Most homeowners do not think about who their remediation company might be if needed. Most people may never experience something like this and the idea of a contractor coming into your home is sheer terror. With all the nightmare stories that exist about contractors, it is no surprise!

We Will Put You At Ease

Here at SERVPRO of North Coast, we want to put your anxiety about hiring someone to come and make repairs to your home. We are here to help you get your home put back together and walk you through the entire process. We want to make sure that you have the confidence when you hire us that we will get the job done efficiently and correct the first time. Things are going to happen, how we react to them and how we prepare for them is the difference!

Call our office if you have any questions at: (216) 221-3333

Storm Damage In Cleveland, OH

11/19/2019 (Permalink)

vans outside of residential loss SERVPRO of North Coast is ready for your next storm disaster!

SERVPRO of North Coast specializes in storm and flood damage restoration. Our dedicated crew is staffed with highly trained professionals that use specialized equipment to restore your residential or commercial property to pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response reduces the damage, prevents further damage, and minimizes the restoration cost. Our teams are trained and qualified to assist you in any size disaster.

Resources to Handle Floods and Storms

When storms hit the Cleveland area, we can scale our resources to handle a large storm or flooding disaster. We have access to equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of North Coast at (216) 221-3333

IREM Toy Drive

11/19/2019 (Permalink)

Toy drive SERVPRO of North Coast pairs with IREM to support the Salvation Army.

We believe the most important part of being a great company is Service. Not just customer service but service to the community. When you meet the employees in our office you will find out quickly we are passionate about our town. Most of our SERVPRO of North Coast family volunteers time at one or more service organization regularly. We love to give back to the town we serve our customers become more like family. SERVPRO of North Coast is teaming up with IREM Northern Ohio Chapter to donate toys to the Salvation Army. We feel very passionately about this organization, we want every family to enjoy the holiday season. Our team greatly appreciates the continuous support from our customers and the community to serve our great Cleveland home.

Here For You

11/19/2019 (Permalink)

water loss We are dedicated to being "Faster to any size disaster".

Across the United States, SERVPRO Franchises are gearing up for the new year to serve you as the leader in the cleaning and restoration industry. Are you READY for what the new year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the unexpected and unwelcome disasters such as fire, water or mold damage.

Here at SERVPRO of North Coast, we are here to help make your residential or commercial property “Like it never even happened” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We are only one call away!

Faster to any size disaster is a commitment from SERVPRO to be there when you need us the most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of North Coast has the resources needed to respond quickly and efficiently. The faster help arrives, the quicker restoration begins and the sooner you can resume business as usual.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of North Coast at (216) 221-3333.

Causes Of Water Damage In Commercial Buildings

11/18/2019 (Permalink)

water damage in church A flood in this local church was caused by a toilet overflow.

Unexpected flooding in commercial buildings can happen very quickly, especially if there is no one on site to access the problem. What starts out as a small water leak can instantly turn into something larger, and cause significantly more damage than expected. If your commercial building isn’t in pristine condition, there is a much higher chance of water damage occurring. Here are some of the typical causes of water damage in a commercial building:

  1. Broken Pipes. Broken or cracked pipes are very common to occur in commercial buildings, especially as they age. When a pipe bursts, water rushes out of them, spraying throughout the whole building. A busted pipe can cause damage to the walls, ceilings, flooring, and any other contents you have occupying that space.
  2. Malfunctioning Sprinklers. It is a law that all commercial properties are equipped with an overhead sprinkler system. It works in conjunction with the fire alarm, and is activated when the fire alarm goes off. This causes water damage in two ways. First, if there is a fire in the building, the smoke will set off the fire alarms, activating the sprinklers causing water damage. And second, if the sprinkler system malfunctions and activates on its own, causing the water to cover the entire building.
  3. Backed Up Sewer Lines. Bathrooms are another common source of possible problems. Sewer lines can get backed up, releasing water into the building. This type of water damage is extremely dangerous because the water is filled hazardous waste and other contaminants.
  4. Damaged Appliances. Almost every office building has a kitchen or break room. Typically these rooms have a refrigerator or a dishwasher and when these appliances malfunction they can leak a significant amount of water, flooding entire room or more.

Mold In Commercial Buildings

11/18/2019 (Permalink)

mold on wall Mold found behind wall in commercial building.

Just like in your home, you also need to be concerned with mold in commercial buildings. Mold can be found almost anywhere and can grow on virtually any organic substance, as long as there is moisture and oxygen present. When excessive moisture accumulates in buildings or on building materials, mold starts to grow, particularly if the moisture problem remains undiscovered or unaddressed. Although it is impossible to completely eliminate all mold and mold spores, but you can control mold growth by controlling the moisture indoors.

In commercial buildings, moisture problems may include:

  • Roof leaks
  • Landscaping or gutters directing water into or under the building
  • Unvented combustion appliances
  • Delayed maintenance or insufficient maintenance

As mentioned before, the key to mold control is moisture control. Follow these mold prevention tips:

  • Fix any leaky plumbing and leaks in the building as soon as possible.
  • Look out for condensation and wet spots. Fix sources of moisture problems as soon as possible.
  • Prevent moisture due to condensation by increasing the surface temperature or reducing the moisture level in the air.
  • Keep heating, ventilation and air conditioning drip pans clean, properly flowing and unobstructed.
  • Maintain a low indoor humidity, below 60% relative humidity, 30-50% is ideal.
  • Have your building and HVAC inspected and maintenance regularly.
  • Clean up and dry out wet or damp spots within 48 hours.
  • Never let foundations stay wet.

Escape Plan

10/14/2019 (Permalink)

fire damaged wall Two minutes to escape

In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds. Escape planning and practice can help you make the most of the time you have,giving everyone enough time to get out.

?Do you have working smoke alarms in your home?

?Do you have a smoke alarm in every sleeping room and outside each sleeping area? .

? Is there a smoke alarm on each level of the home, including the basement?

? Do you test your smoke alarms at least once a month? (Have a grown-up push the test button to check if the batteries work.)

? Do you know the sound of your smoke alarms?

? How old are your smoke alarms? (If they’re more than 10 years old, you need new ones.)

? Does your family have a home fire escape plan?

? Do you know two ways out of each room in your home?

? Do you know what to do when you hear your smoke alarm? (Get out and stay out.)

? Are all the exits in your home clear of trash and toys?

? Has your family picked a meeting place outside the home where everyone can go when they’ve escaped a fire?

? Does everyone at home know how to call the fire department once they are outside?

? Do you and all family members practice your escape plan at least twice a year? 

Fire Damage

7/10/2019 (Permalink)

Damaged exterior from fire

Who Will Rebuild?

After the devastation a fire can cause, in most cases, there will be some element of rebuilding that will need to take place.  This fire was in a residential unit that will need completely gutted. After the fire department extinguishes the blaze, they must often poke holes to check for hot spots in the walls to make sure the fire is completely out with no chance or risk of flare up. This causes total devastation to the space and hiring a contractor is often needed.

We Are Your Solution!

SERVPRO of the North Coast s is a fully licensed and proven General Contractor that can help you fully restore your space. We can assign a project manager to your claim to walk you through a scene like this to completion to make sure that your space is brought back to life.

Call Today for A Free Estimate

Reach Us At: (216) 221-3333

Contents are Often Overlook in a Fire

7/10/2019 (Permalink)

Cleaning contents after a fire.

Contents are often easily overlooked in a fire. Most homeowners or tenants, are worried about the damage and devastation that a fire calls to the property. They’re worried about their couch, they are worried about their vehicle and their wallet, but it’s easy to forget many of the little things that can add up and cost a lot of money to a customer. Here at SERVPRO of the North Coast, we make every effort possible to restore every item an article in your home or property that has been damaged or effected by a fire. This includes all of your electronics, DVD collections, clothes, shoes and all other personal items and keepsakes that can be restored. We know that our customers are in an uncomfortable situation with any type of loss, so that’s where SERVPRO of the North Coast comes in to deal help you deal with the devastation of your loss. We are #HereToHelp 

Please call us 24/7 (216) 221-3333

Summer Storms can Bring Flash Flooding

7/10/2019 (Permalink)

water damaged basement Call SERVPRO of North Coast if you experience flooding in your home or business.

When we think of summer our thoughts go to sunshine, beaches and lemonade but summer storms can bring heavy rains and flash flooding. These storms can bring several inches or feet of water in a short period of time causing flooding and many dangers. The NSSC (National Sever Storms Laboratory) says that, “floods are the most common and widespread of all weather-related natural disasters and in the U.S., floods kill more people each year than tornadoes, hurricanes and lighting.”

To keep your family safe during a flash flood, follow these guidelines:

  • If you live in a flood zone, have a family plan.
  • Always be alert of flash flood watches and if it turns into a warning get to high ground immediately.
  • Never drive into high water, your vehicle can be carried away or flip over.
  • Do not walk into highwaters, only six inches of rushing water can knock you over. Flooding water is also considered sewage because the contaminates it contains.
  • Downed power lines can cause the water to be deadly.

When the water recedes, there are some precautions you can take:

  • Make sure is it safe to return to the flood zone.
  • Check your basement for water damage caused by the flood. Do not enter if there is standing water.
  • Inspect structure for damage and any risk of collapsing.
  • Check for fire hazards, gas leaks and water damaged electrical circuits.
  • Look for cracks or damage to your foundation.
  • Ventilate your home by opening windows and doors.
  • Dispose of any food that was in the flood.
  • Be caution of any animals that may have entered your home.

If your home is damaged by flooding, you will need a professional water damage restoration company to restore your home. Call SERVPRO of the North Coast at 216-221-3333.

Common Causes of Home Fire

7/10/2019 (Permalink)

fire damaged wall A fire in a bedroom in a local home.

Understanding the leading causes of home fires and what you can do to prevent them will keep your family safer. There is research by the National Safety Council that home fires have decreased over the years and most fires are preventable with some knowledge and care to minimize the risks.

According to the National Fire Protection Association these are the leading causes of home fires and preventable measures:

  • Cooking is the leading cause of home fires                Keep combustibles away from heat source                Keep pot handles inward
    •                 Keep children and pets away from the cooking area
    •                Do not leave the kitchen while cooking on the stove top
  • Heating equipment Flammable materials should be kept at a distance
  • Watch portable heaters and never go to bed leaving them on
    • Keep children three feet away from heating equipment or fireplace
    • Keep equipment clean
  • Electrical distribution and lighting equipment
  • Electrical cords should be in good condition, check for frayed wires
  • Check your light fixtures for the correct wattage and do not use bulbs that exceed the recommended wattage.
    • Do not run cords under carpet
    • Always have electrical work done by a professional
  • Smoking is the leading cause of fire deaths
  • Smoking materials should be keep out of the reach the children
  • Always us an ashtray and don’t discard butts or ashes where they could encounter materials that can burn
  • Do not smoke indoors. Death results from fires starting in family room, and bedrooms

Following these simple recommendations can help reduce the chance of a fire in your home. If you do experience a fire in your home, call your local fire department immediately.

SERVPRO of the North Coast is here to help, call us at – 216-221-3333.

Storm Damage in Northeast Ohio

7/10/2019 (Permalink)

water damaged carpet This basement flooded due to a sump pump failure.

We received numerous calls over the past few weeks due to the flooding that has hit the Northeast Ohio.  A lot of these homes flooded due to sump pump malfunctions.  It is very important for Sump Pump's to be well maintained so that your basement does not get affected when heavy storms roll through the area.  The following are 4 Tips for Sump Pump Maintenance:

  1. Test it regularly:  You can test your sump pump to confirm it’s working properly. Pour a bucket of water into the sump pit. When you do this, the pump should turn on right away. Remove the water from the pit, then shut it off in a couple of seconds. Be sure that the float switch and the check valve can move freely and that nothing is in the way. In addition, check the discharge line to be sure it is not obstructed or frozen. Also, if the inlet screen is clogged, clear it of any residue or debris.
  2. Change Batteries:  If your sump pump is backed up by batteries, be sure that the batteries are replaced every two to three years, or as directed from the manufacturer.
  3. Clean It:  At least once a year, you should take out the pump. Begin by disconnecting it from the power. Flush it out well with water to remove any standing debris. While it’s out, remove stones, mud, debris, or anything else that is inside the sump pit. Then put the sump pump back in and reconnect it to the power. Test the unit by pouring a bucket of water into it to ensure the sump pump still functions properly.
  4. Be Sure the Outside of your Home is Well-Maintained:  Basement flooding can be incredibly damaging. To avoid this, seal any cracks in your walls, windows, or in the foundation. In addition, clean gutters and downspouts regularly so things can drain properly. Also, make sure that the grading around your home is designed properly. It should slope away from the foundation so water can be washed away. Water buildup can happen quickly. If your home’s exterior isn’t being taken care of, you could see damage in your basement right away. A sump pump works well in normal conditions, but it can’t overcome a faulty design.

Source:  https://meticulousplumbing.com/4-tips-sump-pump-maintenance/

In the even that your basement does end up flooding, contact SERVPRO of the North Coast to make it "Like it never even happened."

Storm and Wind Damage

7/10/2019 (Permalink)

tree fallen on house A tree blown over caused damage to a pole barn and truck.

With summer upon us thunderstorms can not only bring water damage to homes, it can also bring wind damage.  Damage from severe thunderstorm winds account for half of all severe reports in the lower 48 states and is more common than damage from tornadoes.

Below are some steps to take if your home is damaged by wind.

Documenting Damage:

  • Call and report your damage to your insurance company.
  • From a safe location, take pictures of any damage.
  • Inventory any belongings that may have been destroyed or damaged, noting the brand, price, age, etc.
  • If you have pictures of your home before the damage, include them with your insurance claim.

Preventing Further Damage:

  • If you suspect possible structural, electrical or gas-leak hazards, shut off electrical power, natural gas and propane tanks to avoid fire, electrocution or explosions.
  • Cover broken windows and doors with tarps, heavy plastic or plywood to prevent further damage. Save repair receipts for reimbursement. 

Repairs and Cleanup:

  • Don’t start permanent, major repairs or renovations until your property has been inspected by an insurance representative.
  • If your roof needs to be replaced, hire a professional roofing contractor who is licensed and insured.
  • Fallen trees or large branches also are best removed by a professional tree service. This service may be covered depending on your policy coverage.

If your home suffers wind damage, please contact SERVPRO of the North Coast 216-221-3333 for any board up, tarp up, tree removal, or roof replacement services.

What to do till help arrives.

6/11/2019 (Permalink)

Basement flood in North Olmsted

Should you have the unfortunate experience a water damage, safety should be your number one priority. There are many safety issues you need to be aware of to protect your family. Two of the most common safety issues are “slips and falls” and electrical hazards, however, there are others.

Water Supply

  • If possible, turn off the water supply to minimize the water damage and safety concerns. Take caution when entering all rooms with wet flooring to prevent injuries from “slips and falls.”

Electricity

  • To prevent being shocked or electrocuted, do not enter a room with deep standing water that may be exposed to electricity.
  • If the water is high enough to reach the electrical outlets, have an electrician inspect your wiring to prevent electrical shock.
  • Have electrical appliances such as furnaces, freezer, washer and dryers dried and serviced by a qualified repairman if the water has reached their electrical unit.

Gas

  • If you smell gas, turn off main valve and leave the area. Call the gas company immediately.
  • Have gas appliances inspected by a qualified repairman if high water has reached their gas controls.

Structure Stability

  • Water damage on a second floor can compromise the ceiling below. If you see sagging ceilings do not enter the room.

Sewer Damage

  • Sewer backups can present diseases and bacteria and should never be cleaned without personal protective equipment.

If you have a water damage call SERVPRO of The North Coast at 216-221-3333 to assist.

Biohazard Cleanup

6/11/2019 (Permalink)

Contamination of your home due to sewage backup, trauma, hoarding situations or any biohazard can be a difficult and trying time for you and your family.  Allow SERVPRO of The North Coast to alleviate this stress for you. 

Biohazard cleaning can be a difficult and dangerous process. Exposure to and improper handling of biohazard materials can lead to serious health complications. Specialty training and experience is of key importance when addressing these situations. SERVPRO of The North Coast can properly and safely remove and dispose of these materials according to OSHA and health regulations. We have the proper cleaning agents and safety equipment to provide these services.

Need help with biohazard? Call us today at (216)221-3333. Let our employees put you and your family at ease and return you to the comfort of your home.

Meet Your Local SERVPRO

4/2/2019 (Permalink)

our crew SERVPRO North Coast Team

NOC Operations, Inc. dba SERVPRO® of The North Coast is an Ohio Restoration Service Company that partners with over 1700 SERVPROs® nationwide. SERVPRO® provides a full range of services designed to reduce the impact of an unplanned event resulting in structural and content damages. SERVPRO® of The North Coast has serviced Northeast Ohio for the past 32 years. 

We have 13 background checked team members , including 1 project coordinator, 3 project managers, 3 two-man restoration crews, 1 restoration floater, 1 account manager, and 1 administrative support staff member. Our dedicated staff is always here to help when you experience an unexpected disaster in your home or business.

We are faster to any disaster. We are available 24 hours a day, 7 days a week, 365 days a year.

Prevent Spring Water Damage with These Tips from SERVPRO of The North Coast

3/11/2019 (Permalink)

Spring is just two short weeks away. After a cold, long winter, we’re all excited for spring and the sunny days of summer in Northeast Ohio. 

However, warm weather does bring April Showers. There are a few thing we can do to avail the potential of water damage. Taking time to check the following maintenance areas you will lessen your chance of water damage to your home.

  1. Cleaning your gutters and making sure they are in good repair goes a long way in preventing water intrusion in your home.
  2. Each spring, SERVPRO receives many calls about water damage caused by outdoor spigots that are turned on. If you turn them off and drain the water supply to your outdoor spigots in the winter, you can have a damaged pipe due to the heavy freeze. When you turn your spigot on, make sure there are no leaks. If there are leaks, turn off the spigot immediately before any damage occurs and have your pipe repaired.
  3. Spring is a good time to inspect your roof. Ice damming is common in the winter months and can damage your shingles, flashing, eves, and overhangs.
  4. Check that your landscaping slopes away from your home. If it slopes towards your home, so will the water from the spring storms.
  5. Outdoor drains can get clogged with debris and leaves, so make sure they are free of debris and draining properly.
  6. Your sump pump will work over time, so make sure it’s working properly. If it’s old, this would be a good time to replace it before it fails.

Enjoy the warm weather. If you do experience an unexpected water damage, call SERVPRO of The North Coast at 216-221-3333. We are here to help!

Fire Prevention Week

10/5/2018 (Permalink)

Fire Prevention Week - 10/7/18-10/13/18

The National Fire Protection Association’s (NFPA) fire prevention week theme is “Look. Listen. Learn. Be aware-fire can happen anywhere”.

  • Look for places fire can start
  • Listen for the sound of the smoke alarm
  • Learn two ways out of each room

SERVPRO cares about its customers and hopes that you take the time to educate yourself, your family and your employees to take mind in preventing fires and what to do in the case of a fire. Fires can come from an array of different sources, so many in fact that it is almost impossible to list them all. Fire can start from human error, lit candles, cigarette smoking, appliances, electrical, fireworks, cooking and so on. They can range from small in scale (minimal (if any) structure and soot damage) to large in scale (major structural and soot damage and even water damage). They occur in homes, businesses, residential complexes, vehicles, recreation vehicles, boats, etc.

Should you or your business have a loss, contact SERVPRO @ 216-221-3333 and let our professionals help you. But, also, please make sure to be on the look out for potential hazards and keep yourself and those around well informed and educated in fire prevention and safety. There is much information on the NFPA website that can help. Go to www.nfpa.org for additional information/resources.

Ottawa County, June 2018

6/13/2018 (Permalink)

Here to help when we are needed!!

SERVPRO franchises do not worry only of their own territories, but also those that are near and far.  SERVPRO of the North Coast (as do other SERVPRO franchises) responds to help our fellow franchises when the need arises.  Ottawa County, Ohio was hit with heavy rains that started in the evening of 6/12/18 and ended in the early hours of 6/13/18.  Up to 6” of rain fell in various areas during this time.  No matter how much a homeowner may prepare their basement and/or take the necessary precautions in preventing water damage, when Mother Nature calls, there is no control over what may or may not happen.  We answered the call and were there to help.  Along with continuing to service our current projects we rallied to help our neighbor franchise in assisting as many homeowners as possible in the cleanup and dry out of their basements as quickly as possible.  Weather events happen and along with those events come home and business damage.  SERVPRO of the North Coast is here to help.  Call us 24 hours a day @ 216-221-3333 and let us help you in whatever manner possible.

National Safety Month

6/9/2018 (Permalink)

Keep yourself well and safe!

June is National Safety Month and week 2 is Wellness week.  It is important to prioritize your wellness. Our wellness has an impact on the physical aspects of both home and work life and also on our mental wellbeing.  Here are some tips to help improve daily wellness:

  • Take stairs instead of elevators/escalators
  • Take a walk on your lunch or break and/or take a walk through your neighborhood in the evening
  • Have a healthy snack for those in between meal cravings
  • Join an exercise class, your local parks department may have several to offer
  • Take breaks during the day, stand up and stretch
  • Visit your doctor annually, discuss with them all of your concerns, ensure you are getting all the proper tests
  • Ensure you get the proper amount of sleep every night (7-9 hours)
  • If your employer has wellness programs, join them, take advantage of them
  • Encourage family, friends and coworkers to join you in your efforts

Being observant of our physical surroundings along with physical wellness can help prevent accidents/injuries at home and at the worksite.  Our safety often depends on those around us.   Keeping yourself well can help ensure the safety of you, your loved ones and your coworkers.  The above tips are just a few ideas.  SERVPRO cares about the wellbeing and safety of our customers so please, use these tips and also look deeper into how you can keep yourself healthy, happy and safe, not only in the month of June but all year long.  www.nsc.org

Sump Pump Maintenance

5/29/2018 (Permalink)

First, let’s answer the question what is a sump pump? A sump pump is a small pump that is installed to help keep the area underneath a building dry and to prevent it from flooding.  They are installed in the lowest part of the basement or a crawl space.  They are normally installed in specially constructed pits which is where water flows into through drains or through migration through soil.  The pump’s job is to pump the water out of the pit and away from the building.

Here are some tips to help with the maintenance of your sump pump so as to prevent water intrusion in your home:

  • Make sure the pump is plugged into a GFCI outlet
  • Make sure the cord in in good shape
  • Check the pump occasionally to ensure it is running and the breaker has not tripped
  • Ensure the pump is standing upright in it’s crock
  • Periodically pour a bucket of water in the pit to make sure the pump starts automatically
  • Remove the pump from the pit and clean the grate on the bottom
  • Check the outlet pipes to ensure they are tightly joined together and are draining at least 20ft from the foundation
  • Ensure the vent hole in the discharge pipe is clear
  • Install a backup battery in case of power failure

Should you still get water in your basement from sump pump failure or inability of sump pump to keep up due to the amount of water coming in, call SERVPRO of the North Coast and we can help with the clean up. We will address your structure as well as any affected contents and set the proper drying equipment to ensure your basement is thoroughly dried out.  We can be reached 24/7 @ 216-221-3333.

Fire Damage Move Out

5/18/2018 (Permalink)

Due to the severity of this kitchen fire, personal property had to be packed and moved out from the home while repairs were made.

Fire and smoke damage can cause minor damage to severe damage. Depending on the severity of your loss the contents of your home or business may need to be moved out and stored at an offsite facility while the repairs are being made.  Should this be necessary, SERVPRO is here to come in and provide those services for you.  Belongings will be evaluated to ensure restoration is possible and photos will be taken.  We take a complete and thorough inventory of your personal belongings by room and box any items necessary.  Once the inventory is complete everything is moved to our secure facility.  At our facility your belongings are carefully cleaned and deodorized.  We store everything until your home or business has been restored.  Once you are ready we coordinate with you for the move back of the items. Move outs can provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on site damage

SERVPRO of the North Coast has trained employees to take special care of your belongings. We can help you through the difficult time of having to leave your home or business.  Call us today at 216-221-3333 and we will assist you as best as possible and ease your mind through the process.

Steps to take when your basement floods

5/18/2018 (Permalink)

Even if you’ve taken steps to protect your basement from water damage, a burst pipe, broken sump pump, or heavy storm could cause your basement to flood, leaving you with a long cleanup and restoration project. Knowing what to do when disaster strikes can dramatically reduce the damage to your home.

First, the health and safety of you and your family is paramount to all else. Stay out of the basement until you’re sure the conditions are safe. As soon as you can and always before returning to basement, turn off all electricity and gas lines to that area. If you are unsure how to do this, call SERVPRO for 24/7 emergency assistance.

If the flood is due to rainfall, wait until the storm passes before attempting any cleanup. If the flood is not due to rain, take action immediately. Locate the cause of the flood and take steps such as unblocking drains or shutting off water valves to stop waters from rising.

Once you are sure no more water will enter the basement, start by ventilating the area. Open windows and doors to promote airflow and speed up evaporation. Collect and move boxes, documents, and small items away from the flood. Leave electronics in place; they pose a risk of electrical shock even if the electricity is off.

To remove the water, you will need a wet-vac or pump. Never attempt to collect water using a household vacuum. If you haven’t already, call SERVPRO and let our highly-experienced team take it from here. We will extract the water from your basement and remove damaged items such as carpet and drywall.

After the area is 100% dry, disinfecting and mold prevention measures are taken to ensure no lasting effects. Finally, the damage is repaired and rebuilt so you can get back to normal. SERVPRO can also restore many electronic items and dry documents and photos to minimize the water damage to your possessions.

If your basement is flooding, you should consider it an emergency situation. Call SERVPRO anytime for immediate service and the best name in water damage repair and restoration

Preventative Measures to Avoid Water Damage

5/17/2018 (Permalink)

Keep your personal property safe

We all know that prevention is the best medicine, but floods can happen at any moment from any number of causes. By completing regularly scheduled home maintenance and keeping an eye out for common warning signs, you can minimize the chances of a flood. However, nothing can give you a 100% guarantee of never having a flood. In that case, preparation is the best way to minimize water damage.

First, it’s a good idea to know your flood risk. Are you in a potential flood zone? Is your yard sloped away from your foundation? Knowledge is power so the more you know about how your home might flood, the more steps you can take to prevent it or minimize damage from it.

Using waterproof building materials is a great way to reduce damage from flooding and there are waterproof sealants and paints that can be applied to existing structures. In particular, there are many protective coatings for block or poured concrete walls which are common in basements.

Keep your valuables and irreplaceable items such as photo albums, yearbooks, and important documents on high shelves. Do the same with chemicals and paints. If they leak into flood waters, they could cause additional damage. Any items put away for storage should be in air and water-tight plastic containers. Never leave boxes or items on the floor; instead, invest in raised shelving units.

It may also be a good idea to raise appliances and electronics off the ground. Get wires and power strips out from behind your tv stand and organize them in a way that keeps them out of the flood danger zone. Put washing machines and dryers on cinder blocks or sections of lumber to reduce the chances that rising water levels will affect them.

If a flood does strike, turn off electricity, gas, and water lines and place buckets under active leaks. If the water is pooling slowly, soak up as much of it as possible to reduce the potential damage. Calling SERVPRO at the first sign of a flood is the best way to reduce water damage. Our highly trained technicians will solve your immediate problems and ensure you don’t experience lasting effects or further damage.

Flooding can happen to anyone. Take steps now to protect your home and keepsakes from water damage in the event of a possible flood.

How to Get Rid of Black Mold

5/16/2018 (Permalink)

Black mold is the most common variety found in households. It grows in damp spaces such as bathrooms, kitchens, and basements. Black mold is toxic and prolonged exposure could lead to symptoms such as chronic coughing, fatigue, nose and throat pain, headaches, and eye irritation. It’s important to get rid of black mold as soon as possible.

As you gather supplies for your DIY mold removal, there will be a lot of options for cleaners. Commercial mold-killing solutions are effective at killing the fungus down to the root. For a more natural choice, use vinegar. The mild acidity makes it safer to work with, but you still get an effective clean. No matter what product you select, your safety equipment should include eye protection, gloves, long arm and long leg clothing, and ventilators.

Be sure to never mix cleaning solutions such as ammonia and bleach; this can cause harmful vapors. Regardless of your choice of cleaning solution, you should always use fans and open windows to keep your work area ventilated. Spray on your cleaning solution and let sit as indicated on your product label. After you have finished your mold removal, put all the waste in a separate garbage bag and immediately take it outside to avoid the risk of mold spores becoming airborne inside your home again.

Having mold in your house is completely normal and nothing to be alarmed over. Since mold remediation is about returning the mold count to a baseline level (mold can never be fully eradicated), keep an eye on the spots you cleaned and repeat as necessary.

SERVPRO of The North Coast offers mold remediation services. If you are experiencing a major mold issue, call us today.

Commercial Building Fire Restoration

5/15/2018 (Permalink)

Ron Pack and Jim Jordan discussing the best and most efficient way to clean and deodorize to get the Cinema showing films again.

An electrical fire in a cinema in Cleveland, Ohio caused minor smoke, soot and fire extinguisher dust damage. Ceiling tiles, walls, theater chairs, curtains and flooring were affected.  Cleaning and deodorization of the structure were performed, and ceiling tiles were replaced.  The cinema was ready for showing films within a few days.  We are here to respond quickly to your loss.  SERVPRO offers a wide variety of commercial services to include but not limited to:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Odor Removal
  • Storm and major events
  • Bio Hazard Clean up
  • Disaster Recovery Team
  • Carpet Cleaning

Big or small, SERVPRO is here for our commercial clients to help restore their businesses and have them operating as quickly and seamlessly as possible. We are available 24 hours a day/7 days a week.   The next time a disaster hits your business, call SERVPRO of the North Coast at 216-221-3333 and let us get you returned to full operations.

Residential Fire Clean Up

5/11/2018 (Permalink)

Fire started out the back of the house.

Fire/Smoke damage can happen in the blink an eye, such as at this home in Cleveland, Ohio. Fire damage cannot only cause physical damage (where items need to be replaced), but it can also cause cosmetic damage (where cleaning and possible painting are necessary) and odor damage.  Cleaning after a fire can be extensive work, and it’s not always easy to determine the correct cleaning agents to use or the correct method of cleaning.  Different types of soot and different materials require special knowledge in the cleaning & restoration portion of a fire loss.  SERVPRO has their own line of cleaning agents to properly address the various types of soot and odor damage.  We carefully inspect each loss to determine the correct method of cleaning and deodorizing necessary.

SERVPRO of The North Coast is here for all of your fire/smoke damage cleaning needs. Call us at 216-221-3333 and allow us to help you in getting your home back to “Like it never even happened.”

Residential Biohazard Cleanup

5/2/2018 (Permalink)

LaShawn Hill, ready to make your home yours again

Contamination of your home due to sewage backup, trauma, hoarding situations or any biohazard can be a difficult and trying time for you and your family.  Allow SERVPRO of the North Coast to alleviate this stress for you. 

Biohazard cleaning can be a difficult and dangerous process. Exposure to and improper handling of biohazard materials can lead to serious health complications. Specialty training and experience is of key importance when addressing these situations. SERVPRO of the North Coast can properly and safely remove and dispose of these materials according to OSHA and health regulations. We have the proper cleaning agents and safety equipment to provide these services.

Need help with biohazard? Call us today at (216)221-3333. Let our employees put you and your family at ease and return you to the comfort of your home.

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