SERVPRO of The North Coast Employee Photos

Carol Lukes

Carol is our Office Manager and has been a part of the SERVPRO team for 27 years. She is certified in Odor control, Water damage restoration, Fire & Smoke damage restoration and Carpet cleaning. Carol is responsible for the smooth running of our office. From intake of phone calls, job management, job scheduling and customer satisfaction it is her goal to keep SERVPRO of the North Coast organized and performing at its best.

James Jordan

James is our Production Manager. James is with us having 20 years experience in the restoration industry. He is responsible for the running of jobs and the controlling of crews. James inspects losses, scopes jobs, estimates jobs and ensures all procedures are properly executed to SERVPRO standards. He is IICRC WRT certified, Applied Structural Drying certified and Lead certified. James’ knowledge and personality are a great addition here at SERVPRO of the North Coast.

LaShawn Hill

LaShawn is our Marketing Manager covering three areas. He is in Southern Lorain County, North Coast and Northwest Cuyahoga. LaShawn has been with SERVPRO since September, 2014. He has a business degree and 10 years experience in the finance industry and he is IICRC WRT certified. LaShawn’s outgoing nature and friendliness are a great fit for SERVPRO of the North Coast.

Brandon Bracy

Crew Chief

Brandon worked his way up from water Mitigation Laborer to  IICRC Certified Crew Chief. Brandon is versatile in water and fire restoration and enjoys learning.

Juan Ortiz

Juan joined our SERVPRO team as a production assistant already having 4 years of restoration experience after working previously with another restoration company. We anticipate Juan moving up the ladder quickly. He always has a smile on his face and kind words to say to everyone. We welcome Juan to our SERVPRO team.

Jack Tansey

Jack is a construction Project Manager and joined our SERVPRO of The North Coast team in January 2019. He brings 25 years of experience in construction. Jack manages construction projects from estimating loss to completion and customer's satisfaction.

Brook Buar

Brook has many duties at SERVPRO of The North Coast. She is responsible for content boxed cleaning, completes pack outs and keep our office looking great.

David Bansek

SERVPRO of The North Coast welcomes Dave to our construction team. Dave has 16 years’ experience in the construction. His dry wall, painting  and overall punch out skills will be a great asset to our team.