Recent Posts

We are Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Coast at 216-221-3333!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Does Your Building Have The Flu? SERVPRO Can Help!

3/3/2020 (Permalink)

flu virus Call our office today to have your building cleaned!

About Influenza (Flu)

Approximately 8% of the U.S. population contracts the flu each year. Influenza virus is a contagious respiratory sickness causing mild to severe symptoms. Those with the flu can spread it to others without direct contact. The flu virus spreads mainly by droplets made when people with the flu cough, sneeze or talk. Someone can also get flu by touching a surface or object that has the flu virus on it.

How SERVPRO Can Help Prevent The Spread Of Flu

Our SERVPRO team is here for you! We can treat your buildings for Influenza A, Rhinovirus, and many other harmful viruses. Our team uses a powerful, EPA botanical disinfectant that dries with no residue and is safe for use in the most delicate of applications like nursing homes and schools. Our staff would treat your building with a fogging process then go over heavy touched areas by hand.

Call our SERVPRO office today for more information!

How To Know If Your Walls Have Water Damage

2/27/2020 (Permalink)

water stains on white ceiling These homeowners knew they had water damage when they noticed the water stains.

Have you ever wondered if your walls have water damage? Sometimes it's not so easy to identify.  And, as you know, water losses don't typically happen during convenient hours of the day. It’s not always easy to identify if your walls are damaged, but here are some signs to look for.

Common Signs of Water Damage In Your Walls

  1. Musty Odor: Water damage can often cause mold damage and/or mildew damage if left undetected. But unfortunately, mold isn't always visible. If you notice a musty odor, that's a sign there may be mold somewhere you don't see. You want to make sure both sides of your walls are checked and tested for mold damage. Most importantly, you'll want to find the source of your water issues so the mold doesn't return and cause more damage.
  2. Visible Mold Growth On Walls And Baseboards: Always be on the lookout for visible mold growth, it comes in various sizes. Mold infestation can quickly spread throughout a home in 48-72 hours. But you want to be careful because mold may cause harm to you and your family's health, including your pet's. That is why it is very important to contact trained professionals who have the proper training and experience to remove and remediate mold.
  3. Discoloration: Discoloration is a key indicator that your walls are damaged as a result of water damage. The common colors associated with discoloration are yellow, brown, or copper.
  4. Peeling Or Bubbling Paint And Wallpaper: The peeling or bubbling of paint or wallpaper is another key indicator that your walls are damaged. It is important to contact trained professionals to access your walls, to prevent further damage from happening down the road.
  5. Warped Walls: Inspect your walls carefully to see if you have any warped walls. When the sheetrock behind a wall absorbs too much water, it will start to bend and curve, which, in turn, can cause the wall to warp.
  6. Water Stains: Inspect your walls carefully for any potential water stains. Water stains can easily be missed, especially if they are tiny in size. Since they can start out small, homeowners typically don't notice the water stains until they have increased in size, which, at that time, further damage may have occurred. It's a good idea to inspect around your windows and frames as well.

If you notice signs of water damage in your walls, don't hesitate to call our SERVPRO team! We are always here to help!

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green van with door open outside of home Our team can help with all of your restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of North Coast restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of North Coast professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of North Coast is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of North Coast professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of North Coast will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of North Coast  you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

Sump Pump Replacement

1/22/2020 (Permalink)

water on concrete floor with equipment set If you need your sump pump replaced call our SERVPRO team.

Have you ever had your sump pump fail and back up your basement? Have you had to wait hours on a plumber to come out to your house?

It's always a stressful time whenever you have a sump pump back up in your basement. It's even more stressful when you are waiting for a plumber to come out to replace your sump pump and drain the water out. Water damage is already bad enough, don't make it worse! Don't wait on a plumber any longer! Call SERVPRO of North Coast, we are your One Stop Shop. We offer a 24 hour Sump Pump Replacement Service. Our team will replace your sump pump, mitigate the water and restore your basement back to preloss condition.

Call us today at (216) 221-3333

Dryer Vents Can Be A Fire Hazard

12/31/2019 (Permalink)

dryer vent with lint on it If you experience a fire caused by a dryer, call SERVPRO of North Coast.

According to the National Fire Protection Association, there are nearly 17,000 reported home clothes dryer fires every year. The fires caused by dryers results in around 51 deaths, 380 injuries and $236 million in property loss. The leading cause of these fires is failure to clean dryer vents. Follow these tips below to prevent a potential dryer fire in your home.

Signs Of A Clogged Dryer

  • A musty odor on the clothes following the drying cycle.
  • Clothes unusually seeming too hot to touch.
  • Excessive heat in the room where the washer and dryer are located.
  • The dryer vent flap doesn't open properly when using the dryer.
  • Debris on the outside dryer vent opening.
  • Large amount of lint build up in the lint trap after each cycle.
  • Odor from dryer sheets used in each cycle.

How To Prevent A Dryer Fire

  • Read the manufacturers' instructions and warning before installing. Have your dryer installed by a knowledgeable professional and ensure that the correct electrical plugs an outlets are used.
  • Clean out the dryer lint filter before and after each load of laundry.
  • Clean the filter with a nylon brush at least once every 6 months or more if it becomes clogged.
  • Clean the lint out of the vent pipe every 3 months.
  • Occasionally check the venting system behind the dryer to make sure it is not damaged.
  • Put a cover on outside wall dampers.
  • Make sure the outdoor vent cover is open when the dryer is on.

Signs Of Storm Damage

12/5/2019 (Permalink)

tree fallen on house This roof was damaged by a storm causing a tree to fall on the home damaging the roof and gutter.

After a storm rolls through, it is important to inspect your house for damage the storm may have caused. Listed below are areas you should be looking at.

  1. Roof: Look for shingles that have discoloration, tearing, or even holes in them. These can all be signs that your roof has been damaged. Another sign is if there are leaks in your roof or your ceiling.
  2. Gutters: After a hail storm, looking for dents or dings can also give you a better picture of what the storm did to the rest of your home. Your gutters can also give you insight to whether you have roof damage. Check to see if there are granules from the asphalt shingles in your gutter.
  3. Windows: Look at each of the windows on your homes and note any signs of shattered or broken window and frame damage. This is especially important after a hail storm or a strong wind storm.
  4. Exterior: Not only is it important to look at the siding of your home to check for damage, it is also important that you check all appliances. Inspect your AC/HVAC unit as well as items such as an outdoor grill.

After your inspection, if you notice any signs of storm damage follow up by checking the area for signs of mold, mildew, pests or other secondary damage. Our team is able to put an emergency roof tarp to prevent any further damage. Call SERVPRO of North Coast at (216) 221-3333 for any restoration needs you may have.

No Job Is Too Big Or Too Small

12/5/2019 (Permalink)

water on brown warehouse floor Call SERVPRO of North Coast if you experience a loss at your home or business.

No matter the size of your property's emergency disaster, SERVPRO of North Coast is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Cleveland, we also have two warehouses full of equipment and crews ready to help out down in Columbus. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of North Coast to take care of your restoration needs.

Preventing Your Pipes From Freezing

12/5/2019 (Permalink)

water coming from copper pipe If you experience burst pipes in your home or business, call our team at SERVPRO of North Coast.

As the temperature continues to drop, the risk of your pipes freezing and bursting rises. According to the Insurance Institute for Business and Home Safety, burst pipes is the leading cause of property damage during the winter, resulting in $5,000 or more worth of damage. Follow the tips below to prevent your pipes freezing.

  • Keep your garage door closed, especially if your water supply lines are located in the garage.
  • Open all kitchen cabinets and doors. This allows the warmer air to circulate around the plumbing, especially if you have sinks located on the exterior wall.
  • Let cold water drip from your faucets. Running water through the pipes even a trickle can prevent pipes from freezing.
  • Keep your thermostat at the same temperature during the day and night.
  • If you plan on leaving, leave the heat set to no lower than 55 degrees.
  • For long term, add insulation to your attic, basement, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How To Thaw Frozen Pipes

12/5/2019 (Permalink)

hand holding hairdryer on pipe Call SERVPRO of North Coast is you experience burst pipes in your home.

If you turn on your faucet and notice only a little trickle coming out, it's safe to say you have a frozen pipe. If you suspect that the pipes are frozen, be careful when thawing the pipe out because if the pipe has already burst, the water will start flowing out into your home causing a flood.

If you notice that the pipe has been broken, turn off the water at the main shutoff valve. If the water is still running and no sign of burst pipes, follow the steps below.

  • Turn on your faucet. As you start to heat the frozen pipe and the ice plug begins to melt, the water needs to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
  • Heat the section of the pipe. Use an electric heating pad to wrap around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or wrap the pipes with towels soaked in hot water. Avoid using any device with an open flame, the high heat can damage the pipes and even start a fire.
  • Apply heat until the full water pressure is restored. Check all other faucets in your home. If one pipe is frozen, it is very likely that others may have frozen too.
  • If you are unable to locate the frozen pipes, call a licensed plumber.