Recent Posts

What To Expect After A Fire

12/29/2020 (Permalink)

fire damaged home Our SERVPRO Team can help you after a fire!

A fire damage event is difficult for the home or business owner on many levels, and the restoration process that follows can be intimidating. Each fire event is a little different, and each will require a unique solution, although the overall general process stays the same. The steps we are listing below will illustrate the SERVPRO process for the average fire damage emergency.

  • Emergency Contact. Your restoration process begins the moment that you contact us. Our representative will ask you questions regarding the fire damage event that will help us to respond with the appropriate equipment and resources for your particular situation.
  • Inspection and Fire Damage Assessment. Our team will carefully inspect and test all the adjoining rooms of your home or business to determine the extent of the fire, smoke, and soot damage. This step is vital to us, allowing us to develop the perfect plan of action for your property.
  • Immediate Board-Up and Roof-Tarp Service. Fire damage will often compromise the condition of windows, walls, and roofing. To maintain security and to protect against further damage, we will board up missing windows and walls, and place tarps on damaged areas of the roof.
  • Water Removal and Drying. If water damage is present, the water removal process will begin almost immediately, with the goal of removing the majority of the water. Our team will then employ dehumidifiers and air movers to remove any remaining water and complete the drying process.
  • Removal of Smoke and Soot From All Surfaces. SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and all other surfaces.
  • Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. Our team uses a variety of cleaning techniques to restore your belongings to the condition they were in before the fire. We are also trained to remove lingering odors, using industrial air scrubbers and fogging equipment.
  • Restoration. This is the final step - getting your home or business back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, installing new carpet, or painting surfaces, or it may entail major repairs, such as the reconstruction of various rooms or areas.

Here at SERVPRO of The North Coast, we are here to help if your Cleveland home or business suffers from damage due to a fire. 

Why Choose A Team Who Is IICRC Certified?

12/14/2020 (Permalink)

employee using drying floor mats With the proper training, our SERVPRO Team sets themselves apart to serve you!

SERVPRO of The North Coast is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of The North Coast sets themselves apart through training, experience, and comprehensive examination.

For more information about the IICRC, please visit https://www.IICRC.org/

Our SERVPRO Team Can Take Care Of Your Hazardous Jobs

12/14/2020 (Permalink)

biohazard sign Our SERVPRO of The North Coast team is highly trained to handle all of your bio-hazard needs.

SERVPRO of The North Coast professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, along with state and local health regulations. We are equipped with the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes, and offices.  

Bloodbourne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of The North Coast professionals remove the sewage, contaminants and moisture, disinfecting as they clean. Our SERVPRO team help ensure the structure is properly cleaned, disinfected, and deodorized.

Handling Fire Damage In Your Cleveland Home

12/11/2020 (Permalink)

fire damaged garage Our SERVPRO Team has the knowledge and tools to restore your home after a fire.

You may think that your Cleveland home is not vulnerable to a fire, but evidence shows that unexpected home fires can happen very quickly and when you least expect it. A kitchen grease fire or an electrical short can damage your home in just a few minutes. Very often, the fire burns in only one section of the house, but the smoke travels farther out than where the source of the fire is. However, even the smallest of fires require professional attention.

Here at SERVPRO of The North Coast, we specialize in fire restoration services for Cleveland homeowners. We coordinate the repairs and continually communicate with your insurance adjusters to make your restoration process as easy as possible. Our SERVPRO Team is available around the clock to minimize the time in which your home and its contents continue to absorb soot, smoke, and any extinguishing agents used to put out the fire.

Call Your Local Fire Restoration Team to Restore Your Home in Cleveland

We recommend you let our SERVPRO team take a look at the damage in your home. It is best to have our knowledgeable team use the latest technology available in our field to inspect your home. Using tools such as hygrometers and infrared camera imagery, we can detect where water might be hiding in places such as subfloors and within wall cavities. Similarly, we inspect your ventilation system and follow the smoke path to determine how to mitigate the odor it left behind. This thorough assessment focuses on protecting you from developing an environment where your home or health could be compromised. Among the actions we can take to remove traces of the fire we include the following:

  • Use thermal foggers or hydroxyl generators to combat the pungent smell
  • Discard items, particularly porous textiles that might pose a danger to your health. Upholstery and carpets are especially vulnerable to being damaged beyond repair
  • Application of industrial-strength cleaning agents to remove stains and soot throughout your home

Power Strip Safety

12/11/2020 (Permalink)

power strip with plugs in it If you experience an electrical fire from a power strip, call SERVPRO of The North Coast for help.

With the endless amount of accessories, appliances, and tools that are becoming more and more common in your household, it can sure be a hassle figuring out where to plug all of them in at. Many homeowners find themselves always swapping plugs or using devices such as a power strip. While a power strip can help you out in many situations, it is the mistake of relying on them too much that causes problems. Follow these tips below to ensure your safety when using a power strip in your home.

  • Use only light load appliances on power strips. That includes computers, lamps, clock, etc.
  • Ensure that the power strip you purchase has an internal circuit breaker. This is a very important safety measure that is designed to prevent property loss and risks of fire.
  • Use power strips sparingly. They aren't designed to maintain a load for an extended period of time, and can easily overheat quickly if used to often.
  • DON'T plug a power strip into another power strip (term is called "daisy chaining"). Doing this will short out appliances and highly increase the risk of an electrical mishap.
  • DON'T use power strips in moist or potentially moist areas. DON'T put them in kitchens, utility rooms or basements.
  • DON'T continue to use a power strip if it feels hot.
  • NEVER cover, staple, tack or nail a power strip to anything. Covering can smother the strip, and provide ample flammable material in the event of a power strip failure. Puncturing can harm the cords, making room for dangerous situations.

Clogged Gutters Can Cause Water Losses

12/10/2020 (Permalink)

leaves in a gutter It is critical to keep your gutters clean to prevent water from seeping into your basement and causing floods.

One of the biggest fears as a homeowner with a basement is your basement flooding whenever it rains. A valid and legitimate fear, this situation causes a myriad of repairs. All sorts of damage including ruined flooring and carpeting, rotted drywall, destroyed furniture, and the worst of all, mold growth can occur. These repairs can be time-consuming and costly, and your basement can even flood in dry weather.

Issues with your foundation drainage is a big cause for a flooded basement and flood damage in your Columbus home. However, the main reason for water in your basement is overflowing gutters. It is critical to keep your gutters clean to prevent water from seeping into your basement and causing floods. Quality gutter guards and even using an expert to clean your gutters out routinely keeps debris and leaves out of the gutters so they can function properly.

When your gutters do cause flooding in your basement, it can be quite overwhelming. You need to have professionals, such as SERVPRO, come to your home to help you get all the water out and repair the damages.

When your gutters are clogged with debris, the water has nowhere to go. It overflows over the gutters to the ground next to your house, only a couple feet from the foundation. As the ground is settling and moving, it stresses the foundation of your home which causes cracking, letting water enter your home. Hydrostatic pressure might force water in through the concrete. The main solution is to keep your gutters clean.

Flooded basements create not only a lot of possible damage but plenty of stress for you as well. At SERVPRO, we understand this, so we move quickly to get to your home after you reach out to us. We have the professional and industrial equipment to get all the standing water out of your home and use fans and dehumidifiers to finish the drying process. We have moisture meters to find any hidden water or mold growth as well.

When SERVPRO of The North Coast is finished restoring your home after your basement floods, it is "Like it never even happened." Just give us a call at (216) 221-3333 so we can get started as soon as possible.

Leave The Roof Tarps To Our SERVPRO Team

12/10/2020 (Permalink)

blue tarp on white house This residential home needed a tarp after a recent storm.

Here at SERVPRO of The North Coast we want to take the hassle and stress out of the board up and roof tarping of your home due to a disaster.

Whether your home or business was damaged by a fire, storm, or other structural disasters, boarding up or tarping a damaged property is a burden that you as a homeowner shouldn't have to handle. Incorrectly boarding up or tarping your home can result in further damage, making the situation worse. Whether the further damage be from moisture or animal intrusions.

Our dedicated team of professionals are on call 24 hours a day, 7 days a week, and 365 days a year to help with in case you come across unexpected damage to your home or business.

Our trained and certified professionals are here to board up or tarp your damaged property, remediate the original damage and provide you with peace of mind while helping make it “Like it never even happened.”

Sump Pump Back Ups In Your Residential Home

12/8/2020 (Permalink)

equipment set after water loss This residential basement experienced water damage due to a sump pump back up.

Our SERVPRO of The North Coast Team sees many flooded basements due to sump pump issues. If you have a sump pump, follow these steps.

First things first, check with your insurance agent to review your coverages! It is very frustrating for owners to find out they did not have any coverage or insufficient coverage.

How do you know if you need sump pump coverage or not?  Look at what you have in the basement. If you have an unfinished basement and just concrete floors, without any contents (or very few and not valuable), then you probably won't suffer much of a loss other than the cleanup effort from someone like us at SERVPRO of The North Coast, who specializes in cleaning up floods and backups in homes and businesses. If you have a finished basement and contents that you would want to be replaced if ruined, then the cost of replacing and repairing everything grows very quickly, and insurance can be a good way to protect your investment (in your contents, and structure--walls, etc).

Take time today to reach out to your insurance agent for a coverage review--you may be surprised how under insured you are, not only for your home or business, but also your vehicles, health, and life. No, we are not insurance guru's, but we see their clients--YOU, and they are either very upset with the situation because of no coverage or under insured, or just a little frustrated with the situation, but feel better about it when they know it is a covered loss! 

Another precaution is to make sure you are paying attention to the weather and when we get a bunch of rain, then make sure you go downstairs to catch a problem as early as possible. Many times, property owners do not realize they have a water loss until they start to smell something and go downstairs to see. The longer the water sits, the more damage and discard items you can expect...including your carpet, pad, and drywall that was affected. 

Restoring Your Wooden Furniture

12/8/2020 (Permalink)

water damaged cabinet Water damage can cause significant damage to your wooden furniture and cabinets.

Water damage can strike any household at any time. There are various causes of water damage, including a burst pipe, an overflowing tub, a leak or a broken appliance. Water can also enter your home from outside sources such as a damaged water main, garden run-off or severe weather. When water leaks or soaks in, it has the potential to cause untold damage to your home and belongings. That is why it is important to contact SERVPRO for help when dealing with unwanted water in your home - “We’re faster to any size disaster.”

There is no doubt that wooden furniture can suffer if there is water damage to your Cleveland home. That is bad news for your antique rocker, favorite family dining table or that wooden chest of drawers you inherited from your beloved aunt. The main cause for concern when it comes to wooden furniture is that water can cause it to warp. Wicking up water can also cause swelling of furniture joints and cause them to come unstuck or suffer other structural damage. There is also the risk of water spots or stains on the surface of the item. Chairs, tables, and other items may also crack or warp as they dry.

Our IICRC-experts are experienced in creating the optimum drying conditions for wood furniture. While you are waiting for the specialists to arrive, it is safe to use an absorbent cloth or sponge to pat furniture dry. However, we recommend that you do not wipe or rub it and that you handle it with extreme caution.

SERVPRO experts are trained to assess the damage to your furniture and liaise with furniture refinishers on your behalf if necessary. If it is possible to save the item we set up a drying area for it. The key to getting a great result when drying wood furniture is to dry it slowly and avoid direct heat. We also have wood cleaning products for the removal of minor stains.

Our technicians are equipped with air movers, box fans, and dehumidifiers to help dry out your items. Once we get the temperature to a stable 70-90 degrees F, we use portable low grain dehumidifiers to bring down the humidity around your furniture. Meanwhile, air movers direct air around, over and under the item to increase the rate of evaporation and encourage the drying process.

Do not let water permanently warp your furniture. Call SERVPRO of The North Coast at (216) 221-3333 today for drying solutions.

Preventing Mold Growth At Your Commercial Property

12/7/2020 (Permalink)

mold behind baseboard If you discover visible mold in your commercial building, give our SERVPRO of The North Coast Team a call.

High humidity is a breeding ground for mold. The fungus feeds off moisture and can spread quickly. This often results in costly and complex black mold cleanup.

Those who manage commercial property in humid climates thus have to take additional steps to limit mold damage. Below are some tips for preventing the growth of mold in your Columbus commercial building.

Keep Water Out

If there is any kind of flood or water leak on the premises, dry or remove the wet items immediately. You should quickly address any standing water within the property, as well.

Similarly, you should take steps to prevent water from entering the property from the outside. That means cleaning the gutters regularly and fixing any cracks in the walls or roof.

Utilize an Air Conditioner

If your property is in a location with high humidity, it likely includes an air conditioning unit. You should set it to approximately 70 degrees Fahrenheit during the summer. Also, be sure to have the unit inspected regularly to ensure it is working properly. This will prevent the need for mold cleanup in the future.

Use Dehumidifiers

The dehumidifier is a great way to lower the amount of moisture in the air. Ideally, the humidity level should be no higher than 50 percent.

Increase Ventilation

Mold reproduces quickly in stale air. While an office building can get stuffy in a hurry, there are ways to improve the ventilation. Try opening some desk drawers or closet doors. You should also limit any clutter and keep furniture away from the walls.

Limit Condensation

Condensation is another common cause of mold growth in places with high humidity. You should thus install appropriate insulation in areas prone to this type of moisture.

Even if you follow the above steps, you could still encounter mold on your property. Mold remediation specialists can help fix the problem. They can also clean up any water damage and take steps to prevent the fungus from coming.