Recent Posts

Certified: SERVPRO Cleaned

8/13/2020 (Permalink)

Certified: SERVPRO Cleaned; A Higher Standard of Clean

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned.

Please contact our SERVPRO of The North Coast office at 216-221-3333 to have your building Certified: SERVPRO Cleaned. 

Unexpected Summer Storms

7/15/2020 (Permalink)

water covering ground in hallway The flooded hallway in this Cleveland home was caused by a recent storm.

It's official, summer is FINALLY here! It's the time of the year that we have all been waiting for. It's a time for us to be outside, enjoy the sunshine and get ourselves a nice tan. But we always forget that summer also brings us storms, which means rain! Bummer!

You have probably already noticed that our forecast lately has a lot rain in the future. Does the upcoming rain make you think about your home? Probably not, you're too busy waiting for the rain to go away so you can get back outside again. But you should be thinking about your home especially with the upcoming storms we may have this summer.

Thinking about your home and the rain, you should have SERVPRO in the back of your mind! Our SERVPRO of The North Coast team is here for all of your water damage needs. Our Team follows IICRC Standards when restoring your home after a storm.

Here at SERVPRO we are prepared for any upcoming storm even though you may not be. We have a 24-7 on-call technician available for you, even in the early morning hours. We are ready to address your next residential disaster and send a crew right out to you. We want to get a crew out to you quickly, we don't like to wait around, that causes secondary damages to your home which means more downtime. No fun!

SERVPRO is prepared for the unexpected! That's our business and we love it! SERVPRO of The North Coast is always here to help. Call us today at 216-221-3333!

Water Damage Experts Here For You!

7/15/2020 (Permalink)

equipment set in residential home Our SERVPRO Team uses state of the art equipment to dry out water damage.

Professional water removal services are readily available to you through our professional residential and commercial restoration processes. Don't leave anything to chance, see how our expert technicians and advanced equipment made us a responsible trusted leader within the industry!
 
We have a highly efficient water removal team in Cleveland that is eagerly waiting for your call! We'll work with you through everything and look forward to the opportunity to show you that our services are the best you'll find to assist you with your water removal needs! We'll help manage any paperwork involved in your case and walk you through the entire process.
 
Our SERVPRO Technicians are expertly trained to handle your water damage situation! Each Technician is certified to perform various functions required during different phases of our restoration process, and they desire to perform their assigned tasks as efficiently as possible to produce high-quality results for our customers.
 
The extraction equipment that our SERVPRO Technicians use is second to none; we spare no expense in providing our Technicians with the highest quality tools available. These extractors come in both portable and truck mounted variations, no job is too big or too small. While, submersible pumps are used to extract water exceeding two inches deep to help speed up the process.
 
Each extractor is made up of three main parts; a heater, a pump, and a vacuum system and their only purpose are to work together to perform a single function. They remove water!
 
Dehumidifiers are used throughout the process to assist in the drying process. These dehumidifiers are used to cycle the air in the surrounding area, run it through a cold evaporator coil. Inside of the evaporator coil, moisture is separated and captured in a collection tray; then warm, dry air gets pumped out of the dehumidifiers exhaust fan.
 
A Refrigerant or LGR Dehumidifier is used at the beginning of the process when the humidity is at its highest, while Desiccant Dehumidifiers only serve a purpose when structural materials are wet, but everything else is dry.
 
SERVPRO Technicians using this type of equipment ensure that we can perform our absolute best and provide our customers a level of service that is as fast, effective and efficient as possible!
 
Find your way to SERVPRO of The North Coast for any water removal services. Our fast, 24-Hour services at your disposal seven days a week, including all holidays! 

Hidden Leaks Can Result In Costly Damages

7/15/2020 (Permalink)

floor removed and equipment set after water damage Water damage in this home was caused by an unknown refrigerator leak.

Think back, when's the last time you checked your appliances? You probably can't remember. Unfortunately appliances don't operate like vehicles do. There are no lights that come on to indicate you have a problem. Not knowing if your appliances are actually working properly can cause problems. Appliances that utilize water and are connected to a supply source are prone to leaks, breaks and cracks. Water damage caused by appliances can go unnoticed for weeks, months, and even years before a homeowner notices a problem. And unfortunately at that point, it is too late. That water that has escaped from the appliances have made its way into the walls, floors and baseboards.

Regular inspections of appliances is critical to prevent your home from experiencing costly water damage. Let's take a look at which appliances you should inspect.

  • Refrigerator
    • We rarely move our refrigerators because they are heavy and it's a hassle. The water supply lines that are connected to the back of our refrigerators are made up thin plastic that can break pretty easily. Check for leaks behind and beneath your refrigerator to ensure there are no hidden issues.
  • Dishwasher
    • A dishwasher's supply line is just as prone to leaks and breaks as the refrigerator lines are. But the supply line to the dishwasher supply a larger amount of water and are very hidden. Checking the supply line regularly could save you from costly repairs in the future.
  • Hot Water Heater
    • This forgotten appliance is usually hidden down in the basement closet or in a garage. Hot water heaters hold anywhere from 20 to over 80 gallons of water at a time, and last anywhere from 10 to 15 years. That's a lot of water that you don't want in your home. The seals and pipes on these are certainly susceptible to failure and should be checked for accumulations of moisture.
  • Washing Machine
    • The supply drain and hose are flimsy and are attached with simple hardware that can easily come loose, crack or disintegrate. Make sure to check the connection and the overall condition of these hoses monthly and replace them every couple of years.
  • Air Conditioner
    • Every A/C unit should have a drain as well as a safety switch that causes the unit to shutoff when excess moisture pools in the drain pan. If this drain were to malfunction, you’re going to see water appear in places you wish it hadn’t. Each unit and manufacturer are different so we recommend referring to the manual for service and inspection scheduling. A professional HVAC Technician will know what to look for and how it can be repaired.

Candles Can Start A Fire In Your Cleveland Home

7/14/2020 (Permalink)

three candles burning Call our SERVPRO Team today if you experience an unexpected candle fire!

We all love candles. They are pretty to look at and get your home smelling wonderful. But unfortunately we need to remember that a candle is an open flame and can easily catch its surroundings on fire causing your beloved home to go up in flames.

First, lets take a look at the candle fire facts from the National Fire Protection Association to see just how common a candle fire is.

  • There are 21 candle fires reported per day on average.
  • Candles cause 2% of reported home fires, 3% of home deaths, 6% of home fire injuries, and 4% of the direct property damage in house fires.
  • 37% of home candle fires start in the bedroom.
  • 11% of the candle fires were a result of falling asleep while a candle was still burning.
  • 60% of candle fires occurred when a flammable item was too close to the candle.

Wow, those facts are chilling! Now that we know how common candle fires are, let's take a look at how we can prevent candle fires in our homes.

  • Blow out all candles before leaving the room or going to bed. Avoid having candles in the bedroom or other area where family members may fall asleep.
  • Keep candles at least 1 foot away from flammable items in the home.
  • Use candle holders that are sturdy and won't tip over easily.
  • Make sure the surface your candles are on is sturdy and uncluttered.
  • Be careful when lighting candles. Be sure to keep your hair and loose clothing away from the open flame.
  • Never burn a candle all of the way down. Be sure to put it out before too close to the bottom of the container.
  • Never use a candle in the home if there is oxygen being used.
  • Never leave your children alone in the room with a burning candle.

Don't wait to call a professional when a candle unexpectedly causes a fire in your home. SERVPRO of The North Coast is here to help with your fire restoration needs.

Small Fire With Even Larger Damages

7/14/2020 (Permalink)

black soot covering walls Even though the fire in this office building was small, it caused a thick layer of soot throughout the building.

Fire accidents in the home happen quite frequently. There are many things that cause house fires including cooking accidents, which is the most common, lightning strikes, candles, smoking mishaps, heaters, fireplaces, electrical issues, dryer vents, and other household appliances.

Did you know? In less than 30 seconds a small flame can turn into a major fire. Within minutes it creates thick black smoke engulfing the house in flames. That is why it is important to have a fire extinguisher on hand and if possible extinguish the flames. Every second counts.

In most cases, you can put out the flames quickly and the damages are minimal. But even a small fire can causes larger amounts of damage to the rest of your home. Often times, it is only one room that is completely charred but the damages go beyond that room. Smoke from a fire can fill your whole house and circulate throughout several rooms. Smoke damage occurs when the acidic ash or chemicals react with metal, plastic, or wood. Smoke can permeate carpet and other soft surfaces such as fabrics, drapes, and clothing. Our team always tries to restore your belongings before replacing them becomes an option.

SERVPRO of The North Coast is your go to company that is well equipped to handle any size fire damage. Our SERVPRO Team follows IICRC Standards when restoring your home. Our trained professional state of the art equipment to return your home to it's pre-fire damage condition "Like it never even happened."

You Notice A Water Stain On Your Ceiling, Now What?

6/23/2020 (Permalink)

water running down the walls Leaking pipes caused water damage on these residential walls.

Water can be very sneaky and can hide in very unknown places. Unless there is a sudden burst or flooding in a certain area of your home, you may not notice you have a problem until the problem has been going on for a long long time.

You may think your home is in perfect condition. And then, suddenly you notice a water spot that you hadn't noticed before. Now you have a problem! You think "What do I do? Who do I call?". You call SERVPRO!

Yes SERVPRO handles the big water disasters but we can also take care of the small unknown water problems that you didn't know you had. Depending on what floor the water stain is on, we can detect where the water is coming from, whether it is coming from a leaky pipe from the upstairs bathtub or a leak in your roof causing rain to find its way into your home. Don't worry about having to call a roofer, we can take care of all of your roofing needs.

Here at SERVPRO of The North Coast we are a one stop shop for all of your water restoration needs. We can repair your roof and ceiling, replace a shower or bathtub and remodel any room in your home.

Our SERVPRO of The North Coast team is always here to help you. We are able 24 hours a day, 7 days a week. Even if you think your small water stain isn't an emergency, we will be out right away to access the damage. Call us today!

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Coast at 216-221-3333!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Does Your Building Have The Flu? SERVPRO Can Help!

3/3/2020 (Permalink)

flu virus Call our office today to have your building cleaned!

About Influenza (Flu)

Approximately 8% of the U.S. population contracts the flu each year. Influenza virus is a contagious respiratory sickness causing mild to severe symptoms. Those with the flu can spread it to others without direct contact. The flu virus spreads mainly by droplets made when people with the flu cough, sneeze or talk. Someone can also get flu by touching a surface or object that has the flu virus on it.

How SERVPRO Can Help Prevent The Spread Of Flu

Our SERVPRO team is here for you! We can treat your buildings for Influenza A, Rhinovirus, and many other harmful viruses. Our team uses a powerful, EPA botanical disinfectant that dries with no residue and is safe for use in the most delicate of applications like nursing homes and schools. Our staff would treat your building with a fogging process then go over heavy touched areas by hand.

Call our SERVPRO office today for more information!

How To Know If Your Walls Have Water Damage

2/27/2020 (Permalink)

water stains on white ceiling These homeowners knew they had water damage when they noticed the water stains.

Have you ever wondered if your walls have water damage? Sometimes it's not so easy to identify.  And, as you know, water losses don't typically happen during convenient hours of the day. It’s not always easy to identify if your walls are damaged, but here are some signs to look for.

Common Signs of Water Damage In Your Walls

  1. Musty Odor: Water damage can often cause mold damage and/or mildew damage if left undetected. But unfortunately, mold isn't always visible. If you notice a musty odor, that's a sign there may be mold somewhere you don't see. You want to make sure both sides of your walls are checked and tested for mold damage. Most importantly, you'll want to find the source of your water issues so the mold doesn't return and cause more damage.
  2. Visible Mold Growth On Walls And Baseboards: Always be on the lookout for visible mold growth, it comes in various sizes. Mold infestation can quickly spread throughout a home in 48-72 hours. But you want to be careful because mold may cause harm to you and your family's health, including your pet's. That is why it is very important to contact trained professionals who have the proper training and experience to remove and remediate mold.
  3. Discoloration: Discoloration is a key indicator that your walls are damaged as a result of water damage. The common colors associated with discoloration are yellow, brown, or copper.
  4. Peeling Or Bubbling Paint And Wallpaper: The peeling or bubbling of paint or wallpaper is another key indicator that your walls are damaged. It is important to contact trained professionals to access your walls, to prevent further damage from happening down the road.
  5. Warped Walls: Inspect your walls carefully to see if you have any warped walls. When the sheetrock behind a wall absorbs too much water, it will start to bend and curve, which, in turn, can cause the wall to warp.
  6. Water Stains: Inspect your walls carefully for any potential water stains. Water stains can easily be missed, especially if they are tiny in size. Since they can start out small, homeowners typically don't notice the water stains until they have increased in size, which, at that time, further damage may have occurred. It's a good idea to inspect around your windows and frames as well.

If you notice signs of water damage in your walls, don't hesitate to call our SERVPRO team! We are always here to help!