Recent Posts

Fire Prevention Week

10/5/2018 (Permalink)

Fire Prevention Week - 10/7/18-10/13/18

The National Fire Protection Association’s (NFPA) fire prevention week theme is “Look. Listen. Learn. Be aware-fire can happen anywhere”.

  • Look for places fire can start
  • Listen for the sound of the smoke alarm
  • Learn two ways out of each room

SERVPRO cares about its customers and hopes that you take the time to educate yourself, your family and your employees to take mind in preventing fires and what to do in the case of a fire. Fires can come from an array of different sources, so many in fact that it is almost impossible to list them all. Fire can start from human error, lit candles, cigarette smoking, appliances, electrical, fireworks, cooking and so on. They can range from small in scale (minimal (if any) structure and soot damage) to large in scale (major structural and soot damage and even water damage). They occur in homes, businesses, residential complexes, vehicles, recreation vehicles, boats, etc.

Should you or your business have a loss, contact SERVPRO @ 216-221-3333 and let our professionals help you. But, also, please make sure to be on the look out for potential hazards and keep yourself and those around well informed and educated in fire prevention and safety. There is much information on the NFPA website that can help. Go to www.nfpa.org for additional information/resources.

Ottawa County, June 2018

6/13/2018 (Permalink)

Water Damage Ottawa County, June 2018 Here to help when we are needed!!

SERVPRO franchises do not worry only of their own territories, but also those that are near and far.  SERVPRO of the North Coast (as do other SERVPRO franchises) responds to help our fellow franchises when the need arises.  Ottawa County, Ohio was hit with heavy rains that started in the evening of 6/12/18 and ended in the early hours of 6/13/18.  Up to 6” of rain fell in various areas during this time.  No matter how much a homeowner may prepare their basement and/or take the necessary precautions in preventing water damage, when Mother Nature calls, there is no control over what may or may not happen.  We answered the call and were there to help.  Along with continuing to service our current projects we rallied to help our neighbor franchise in assisting as many homeowners as possible in the cleanup and dry out of their basements as quickly as possible.  Weather events happen and along with those events come home and business damage.  SERVPRO of the North Coast is here to help.  Call us 24 hours a day @ 216-221-3333 and let us help you in whatever manner possible.

National Safety Month

6/9/2018 (Permalink)

Community National Safety Month Keep yourself well and safe!

June is National Safety Month and week 2 is Wellness week.  It is important to prioritize your wellness. Our wellness has an impact on the physical aspects of both home and work life and also on our mental wellbeing.  Here are some tips to help improve daily wellness:

  • Take stairs instead of elevators/escalators
  • Take a walk on your lunch or break and/or take a walk through your neighborhood in the evening
  • Have a healthy snack for those in between meal cravings
  • Join an exercise class, your local parks department may have several to offer
  • Take breaks during the day, stand up and stretch
  • Visit your doctor annually, discuss with them all of your concerns, ensure you are getting all the proper tests
  • Ensure you get the proper amount of sleep every night (7-9 hours)
  • If your employer has wellness programs, join them, take advantage of them
  • Encourage family, friends and coworkers to join you in your efforts

Being observant of our physical surroundings along with physical wellness can help prevent accidents/injuries at home and at the worksite.  Our safety often depends on those around us.   Keeping yourself well can help ensure the safety of you, your loved ones and your coworkers.  The above tips are just a few ideas.  SERVPRO cares about the wellbeing and safety of our customers so please, use these tips and also look deeper into how you can keep yourself healthy, happy and safe, not only in the month of June but all year long.  www.nsc.org

Sump Pump Maintenance

5/29/2018 (Permalink)

First, let’s answer the question what is a sump pump? A sump pump is a small pump that is installed to help keep the area underneath a building dry and to prevent it from flooding.  They are installed in the lowest part of the basement or a crawl space.  They are normally installed in specially constructed pits which is where water flows into through drains or through migration through soil.  The pump’s job is to pump the water out of the pit and away from the building.

Here are some tips to help with the maintenance of your sump pump so as to prevent water intrusion in your home:

  • Make sure the pump is plugged into a GFCI outlet
  • Make sure the cord in in good shape
  • Check the pump occasionally to ensure it is running and the breaker has not tripped
  • Ensure the pump is standing upright in it’s crock
  • Periodically pour a bucket of water in the pit to make sure the pump starts automatically
  • Remove the pump from the pit and clean the grate on the bottom
  • Check the outlet pipes to ensure they are tightly joined together and are draining at least 20ft from the foundation
  • Ensure the vent hole in the discharge pipe is clear
  • Install a backup battery in case of power failure

Should you still get water in your basement from sump pump failure or inability of sump pump to keep up due to the amount of water coming in, call SERVPRO of the North Coast and we can help with the clean up. We will address your structure as well as any affected contents and set the proper drying equipment to ensure your basement is thoroughly dried out.  We can be reached 24/7 @ 216-221-3333.

Fire Damage Move Out

5/18/2018 (Permalink)

Fire Damage Fire Damage Move Out Due to the severity of this kitchen fire, personal property had to be packed and moved out from the home while repairs were made.

Fire and smoke damage can cause minor damage to severe damage. Depending on the severity of your loss the contents of your home or business may need to be moved out and stored at an offsite facility while the repairs are being made.  Should this be necessary, SERVPRO is here to come in and provide those services for you.  Belongings will be evaluated to ensure restoration is possible and photos will be taken.  We take a complete and thorough inventory of your personal belongings by room and box any items necessary.  Once the inventory is complete everything is moved to our secure facility.  At our facility your belongings are carefully cleaned and deodorized.  We store everything until your home or business has been restored.  Once you are ready we coordinate with you for the move back of the items. Move outs can provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on site damage

SERVPRO of the North Coast has trained employees to take special care of your belongings. We can help you through the difficult time of having to leave your home or business.  Call us today at 216-221-3333 and we will assist you as best as possible and ease your mind through the process.

Steps to take when your basement floods

5/18/2018 (Permalink)

Even if you’ve taken steps to protect your basement from water damage, a burst pipe, broken sump pump, or heavy storm could cause your basement to flood, leaving you with a long cleanup and restoration project. Knowing what to do when disaster strikes can dramatically reduce the damage to your home.

First, the health and safety of you and your family is paramount to all else. Stay out of the basement until you’re sure the conditions are safe. As soon as you can and always before returning to basement, turn off all electricity and gas lines to that area. If you are unsure how to do this, call SERVPRO for 24/7 emergency assistance.

If the flood is due to rainfall, wait until the storm passes before attempting any cleanup. If the flood is not due to rain, take action immediately. Locate the cause of the flood and take steps such as unblocking drains or shutting off water valves to stop waters from rising.

Once you are sure no more water will enter the basement, start by ventilating the area. Open windows and doors to promote airflow and speed up evaporation. Collect and move boxes, documents, and small items away from the flood. Leave electronics in place; they pose a risk of electrical shock even if the electricity is off.

To remove the water, you will need a wet-vac or pump. Never attempt to collect water using a household vacuum. If you haven’t already, call SERVPRO and let our highly-experienced team take it from here. We will extract the water from your basement and remove damaged items such as carpet and drywall.

After the area is 100% dry, disinfecting and mold prevention measures are taken to ensure no lasting effects. Finally, the damage is repaired and rebuilt so you can get back to normal. SERVPRO can also restore many electronic items and dry documents and photos to minimize the water damage to your possessions.

If your basement is flooding, you should consider it an emergency situation. Call SERVPRO anytime for immediate service and the best name in water damage repair and restoration

Preventative Measures to Avoid Water Damage

5/17/2018 (Permalink)

Water Damage Preventative Measures to Avoid Water Damage Keep your personal property safe

We all know that prevention is the best medicine, but floods can happen at any moment from any number of causes. By completing regularly scheduled home maintenance and keeping an eye out for common warning signs, you can minimize the chances of a flood. However, nothing can give you a 100% guarantee of never having a flood. In that case, preparation is the best way to minimize water damage.

First, it’s a good idea to know your flood risk. Are you in a potential flood zone? Is your yard sloped away from your foundation? Knowledge is power so the more you know about how your home might flood, the more steps you can take to prevent it or minimize damage from it.

Using waterproof building materials is a great way to reduce damage from flooding and there are waterproof sealants and paints that can be applied to existing structures. In particular, there are many protective coatings for block or poured concrete walls which are common in basements.

Keep your valuables and irreplaceable items such as photo albums, yearbooks, and important documents on high shelves. Do the same with chemicals and paints. If they leak into flood waters, they could cause additional damage. Any items put away for storage should be in air and water-tight plastic containers. Never leave boxes or items on the floor; instead, invest in raised shelving units.

It may also be a good idea to raise appliances and electronics off the ground. Get wires and power strips out from behind your tv stand and organize them in a way that keeps them out of the flood danger zone. Put washing machines and dryers on cinder blocks or sections of lumber to reduce the chances that rising water levels will affect them.

If a flood does strike, turn off electricity, gas, and water lines and place buckets under active leaks. If the water is pooling slowly, soak up as much of it as possible to reduce the potential damage. Calling SERVPRO at the first sign of a flood is the best way to reduce water damage. Our highly trained technicians will solve your immediate problems and ensure you don’t experience lasting effects or further damage.

Flooding can happen to anyone. Take steps now to protect your home and keepsakes from water damage in the event of a possible flood.

How to Get Rid of Black Mold

5/16/2018 (Permalink)

Black mold is the most common variety found in households. It grows in damp spaces such as bathrooms, kitchens, and basements. Black mold is toxic and prolonged exposure could lead to symptoms such as chronic coughing, fatigue, nose and throat pain, headaches, and eye irritation. It’s important to get rid of black mold as soon as possible.

As you gather supplies for your DIY mold removal, there will be a lot of options for cleaners. Commercial mold-killing solutions are effective at killing the fungus down to the root. For a more natural choice, use vinegar. The mild acidity makes it safer to work with, but you still get an effective clean. No matter what product you select, your safety equipment should include eye protection, gloves, long arm and long leg clothing, and ventilators.

Be sure to never mix cleaning solutions such as ammonia and bleach; this can cause harmful vapors. Regardless of your choice of cleaning solution, you should always use fans and open windows to keep your work area ventilated. Spray on your cleaning solution and let sit as indicated on your product label. After you have finished your mold removal, put all the waste in a separate garbage bag and immediately take it outside to avoid the risk of mold spores becoming airborne inside your home again.

Having mold in your house is completely normal and nothing to be alarmed over. Since mold remediation is about returning the mold count to a baseline level (mold can never be fully eradicated), keep an eye on the spots you cleaned and repeat as necessary.

SERVPRO of The North Coast offers mold remediation services. If you are experiencing a major mold issue, call us today.

Commercial Building Fire Restoration

5/15/2018 (Permalink)

Fire Damage Commercial Building Fire Restoration Ron Pack and Jim Jordan discussing the best and most efficient way to clean and deodorize to get the Cinema showing films again.

An electrical fire in a cinema in Cleveland, Ohio caused minor smoke, soot and fire extinguisher dust damage. Ceiling tiles, walls, theater chairs, curtains and flooring were affected.  Cleaning and deodorization of the structure were performed, and ceiling tiles were replaced.  The cinema was ready for showing films within a few days.  We are here to respond quickly to your loss.  SERVPRO offers a wide variety of commercial services to include but not limited to:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Odor Removal
  • Storm and major events
  • Bio Hazard Clean up
  • Disaster Recovery Team
  • Carpet Cleaning

Big or small, SERVPRO is here for our commercial clients to help restore their businesses and have them operating as quickly and seamlessly as possible. We are available 24 hours a day/7 days a week.   The next time a disaster hits your business, call SERVPRO of the North Coast at 216-221-3333 and let us get you returned to full operations.

Residential Fire Clean Up

5/11/2018 (Permalink)

Fire/Smoke damage can happen in the blink an eye, such as at this home in Cleveland, Ohio. Fire damage cannot only cause physical damage (where items need to be replaced), but it can also cause cosmetic damage (where cleaning and possible painting are necessary) and odor damage.  Cleaning after a fire can be extensive work, and it’s not always easy to determine the correct cleaning agents to use or the correct method of cleaning.  Different types of soot and different materials require special knowledge in the cleaning & restoration portion of a fire loss.  SERVPRO has their own line of cleaning agents to properly address the various types of soot and odor damage.  We carefully inspect each loss to determine the correct method of cleaning and deodorizing necessary.

SERVPRO of The North Coast is here for all of your fire/smoke damage cleaning needs. Call us at 216-221-3333 and allow us to help you in getting your home back to “Like it never even happened.”